Howard, In order to better diagnoze the situation, please send us ModemData.txt to list. If you have scanMidem and have run $ gunzip scanModem.gz $ chmod +x scanModem $ sudo ./scanModem and attach via email ModemData.txt. After this we can try to recommend some things to get it going or at least try to. Regards, Antonio On 12/4/09, Howard Mobley <hmobley@xxxxxxxxxxxxxxx> wrote: > Hello, > > I would like some help installing a Pctel HSP56 MicroModem on Ubuntu 9.10. I > followed the instructions on the Ubuntu website for "Identifying your > modem," and "Connecting with a modem." I downloaded the scanModem program. > But when I tried to download the gnome-network-admin package from there, it > wouldn't connect to anything. So I got it from somewhere else. Its version > gnome-network-admin_2.28_Oubuntu_i386.deb. I think this may be part of the > problem. When I go to System-Administration-Network, and follow the > numbered instructions, there's a problem when I get to #6 Choose Serial > Modem from the Connection Type drop down. There's nothing there. Nothing in > the box. > > Also at step #12 Select the DNS tab, there IS no DNS tab. Doesn't exist. > > Now on the scanModem report, it said I needed the wvdial package, so I > downloaded a whole bunch of files, and got that working. (I think.) I also > tried the Gnome PPP thing. I've tried all kinds of things and gotten pretty > close to getting it to work, but something is missing, and it's making me > very frustrated. I need some help. > > Also this is a home built computer, with a 2.4 ghz Pentium 4, Intel > motherboard, 512 ram, 80 gig HD which is partitioned in half with Ubuntu on > one and Windows XP with the modem working, on the other half. I also have a > 20 gig HD installed that I use to swap files between them with. > > The Scanmodem report has changed somewhat as I've gone along, but I saved > all of them I think. I've done everything it said to do as much as I can > understand it. Installed the Smartlink slamr.ko driver. Then it said > "slmodemd missing." So I installed that seperately. I had it recognizing the > thing, but kept running into various obstacles. Anyway, I need some help > here. I'm ready to give up on this and Linux in general. > > Thanks, > > Howard Mobley > >