Run, $ sudo hsfconfig --help $ sudo hsfconfig --diagnose (or similar) A disagnostic output will be written to the /tmp/ folder Send it to "Support (Jonathan)" <support@xxxxxxxxxxxx> who is the expert on these modems MarvS On Thu, Nov 19, 2009 at 8:13 AM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Forrest, > > On 11/18/09, Forrest Charnock <fpcharnock@xxxxxxxxxxxxx> wrote: >> With proper respect and calmness I have done that over and over and over >> and over again from the very first time you asked me to Antonio. >> I very much appreciate your help but I cannot force you to believe what >> I say is true. >> > I am sorry if I came too strong, but I only saw > <quote> > forrest@warden-Ubu-1:~$ sudo ifconfig eth0 down > [sudo] password for forrest: > forrest@warden-Ubu-1:~$ sudo wvdial > --> WvDial: Internet dialer version 1.60 > --> Initializing modem. > --> Sending: ATZ > ATZ > OK > --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 > ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 > OK > --> Modem initialized. > --> Configuration does not specify a valid phone number. > --> Configuration does not specify a valid login name. > --> Configuration does not specify a valid password. > </quote> > and I got frustrated seeing the same thing over and over, and you had > told us that you had changed it properly but that it was not being > saved? Now that we have got that out of the way, lets proceed >> >> I keep putting in that command, making any changes you ask, saving the >> file and then reopening it to make sure it has not changed. >> >> Here is what it says right now. >> >> > Dialer Defaults] > Init1 = ATZ > Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 > Modem Type = Analog Modem > Phone = 2990051 > ISDN = 0 > Username = fpcharnock@xxxxxxxxxxxxx > Password = ********* > Modem = /dev/ttyHSF0 > Baud = 460800 > > All of this looks correct. > >> Then I ran the second command and this was the result. >> >> forrest@warden-Ubu-1:~$ sudo wvdial 2>&1 | tee wvdial.out >> --> WvDial: Internet dialer version 1.60 >> --> Cannot open /dev/ttyHSF0: No such file or directory >> --> Cannot open /dev/ttyHSF0: No such file or directory >> --> Cannot open /dev/ttyHSF0: No such file or directory >> forrest@warden-Ubu-1:~$ > > This tells us that /dev/ttyHSF0 is not present/loaded. Can you do a > $ sudo ls /dev/ttyHSF0 -l > for us please and reply back to this message. > > Also check output of > $ sudo lsmod > > and post its contents here. Maybe > > $ hsfconfig --dump > > or something similar to above also will help. > >> >> >> Again I ran sudo gedit /etc/wvdial.conf and the result was the same. >> >> [Dialer Defaults] >> Init1 = ATZ >> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >> Modem Type = Analog Modem >> Phone = ******* >> ISDN = 0 >> Username = fpcharnock@xxxxxxxxxxxxx >> Password = 45merrie >> Modem = /dev/ttyHSF0 >> Baud = 460800 >> >> >> The config file always has the phone number-password -username etc. and >> when I dial it always says they are not there. When it boots it tries to >> dial. I found the reason it said the modem was not there, it was a >> physical problem, I cleaned the contacts and it found it again. I am >> doing exactly what you asked me to do Antonio. >> >> Should I go remove all the settings in Point to point communications in >> network?? >> Does Wvdial not need those? I don't know , all I know is I have done >> what you asked, I copied and pasted the commands , I ran them . >> It will dial with gnome-ppp but it won't connect. WVdial does nothing . >> > Please don't do any extreme measures yet. We have to find what is > going on, maybe hsf is not loaded, and it previously was? So now you > get something different. > > Try the above commands, and report back to us. Also sorry for my > comments, but I got frustrated seeing no progress. > > Regards, > > Antonio >> >> >> >> >> >> >> >> On Thu, 2009-11-19 at 01:14 +0000, Antonio Olivares wrote: >>> Forrest, >>> >>> With proper respect and calmness, please do what we ask you to do. >>> >>> $ sudo gedit /etc/wvdial.conf >>> >>> remove the ";", add your username, password, ISP phone number and save >>> the file. Then as soon as that is done and saved for good. and NO >>> problems, no permissions,, or other type of errors please do a >>> $ sudo wvdial 2>&1 | tee wvdial.out >>> >>> and send us inline or as an attachment the file wvdial.out. Otherwise >>> and without that we CANNOT do anything to help you :( >>> >>> We are a team of volunteers and have no time to be fooling around with >>> details after which we have kindly asked you to please supply them. >>> >>> Normally, I am a very calm person, and please forgive me if I am >>> coming very strong, but mosting everything that you have posted is the >>> SAME thing with no VARIATION and no PROGRESS. Please do what we are >>> asking you to do so that we can help you troubleshoot your connection. >>> >>> Regards, >>> >>> Antonio >>> >>> On 11/19/09, Forrest Charnock <fpcharnock@xxxxxxxxxxxxx> wrote: >>> > When I booted up this time the modem did dial and I heard the operator >>> > recording -not sure what it was. When it finished booting I tried wvdial >>> > and got the same result, it said I had no valid phone number -password >>> > etc. Just for grins I tried gnome-ppp and it dialed again and this is >>> > the log file. >>> > >>> > Check permissions, or specify a "PPPD Path" option in wvdial.conf. >>> > --> Don't know what to do! Starting pppd and hoping for the best. >>> > --> Unable to run /usr/sbin/pppd. >>> > --> Check permissions, or specify a "PPPD Path" option in wvdial.conf. >>> > --> Don't know what to do! Starting pppd and hoping for the best. >>> > --> Unable to run /usr/sbin/pppd. >>> > --> Check permissions, or specify a "PPPD Path" option in wvdial.conf. >>> > --> Don't know what to do! Starting pppd and hoping for the best. >>> > --> Unable to run /usr/sbin/ppp >>> > >>> > I don't know what to do with wvdial config because it shows the >>> > passwrods-username -phone etc is there and I do not know how to check >>> > permissions or specify a pppd path. >>> > >>> > Thanks >>> > >>> > >> >> >