Jacques, Thank you so much. First, I have the kernel 2.6.29-1-pae installed on my openSUSE 11.1 machine (a Dell Dimension 3000 with the factory-fitted Intel 537EP modem). I installed this from pre-compiled rpms. I could not find any 2.6.28 versions. The version of the modem driver package I downloaded is: Intel-536EP-537EP_2009_07_04.tar.bz2 from: http://linmodems.technion.ac.il/packages/intel/Philippe.Vouters/ The output from " ls -l /usr/src/linux" is just: lrwxrwxrwx 1 root root 14 Aug 20 16:15 /usr/src/linux -> linux-2.6.29-1 I am attaching my ModemData.txt file as you asked. I will stop there for now, since I am about to go away tomorrow for a few days (until Tuesday), and time is short. I am confused by the next part of your e-mail, Jacques, since it mentions .deb files, and I am using the rpm-based openSUSE. There is obviously something I don't understand. Once again, thank you so much for offering your time and patience to help us. Lawson On Wednesday 07 October 2009 15:33:28 Jacques Goldberg wrote: > Lawson and Steve, > > > I know very little about Ubuntu and Debian systems: I use RPM systems > based on RedHat, quite different from yours. > > Nevertheless, I want to try to help you, no promise to succeed. > > You will have to cooperate quite a bit. > > > All the following is to be done using kernel 2.6.28-15 > First of all, could both of you run scanModem and send me the file > ModemData.txt generated by scanModem? > Steve, we need the complete file which often contains critical > information believed to be irrelevant by beginners. > We do not need the other files coming along with ModemData.txt > > Next, please give the command > ls -l /usr/src/linux > sf-kernels.txt (Lawson, please name it > lb-kernels.txt to help me identify) and send me > that output sf-kernels.txt as well. > > Next, Steve quotes having successfully used the following file: > http://groups.google.com/group/ubuntu-modems/web/modem-driver-downloads-for >-537ep This is a link, not a file. > However it is easy (but is it right?) to guess that both of you have > taken from the the file pointed at as: > > Jaunty Jackalope 9.04 Release 2 (Kernel 2.6.28-11-generic): > > http://www.mediafire.com/?qfiisd4myym > > which is intel537ep-intrepid_2-Philippe.Vouters_i386.deb > > Lawson, did you use EXACTLY the same file from EXACTLY the same place? > > Next I have to present to you the Linux command tee asking you to > forgive me if you already know it. > To understand it, just type the trivial command echo Hello > which writes "Hello" on your screen. > Now type echo Hello | tee junk.txt and then cat junk.txt . > Seeing what tee did? Added a copy of the screen > output to file arbitrarily named junk.txt . Note that | is the vertical > bar (usually broken in two parts) on your keyboard, normally above the > backslash \ . > If you repeat with anything else than Hello, for example echo How are > you? | tee junk.txt , you will only see > "How are you?". > If you want to cumulate the outputs of a series of commands you type > ... | tee -a junk.txt ( -a means append). > > So, now we are ready for starting our job. > Please download that file > intel537ep-intrepid_2-Philippe.Vouters_i386.deb if you do not already > have it handy. > Now type this command: > > sudo dpkg -1 intel537ep-intrepid_2-Philippe.Vouters_i386.deb | tee > sf.txt (lb.txt for Lawson so I can identify). > > and send me as mail attachments the file sf.txt ( or lb.txt) just > created. It would be a good idea to read those files before shipping, to > make sure that they show the error which worries you. > You know the command less , right?, which lets you browse up/down by > screens along a long file: > less sf.txt , PageUp,PageDown, or space bar, or arrows to go one > line at a time, and CTRL-C to quit. > > Last thing, if you knew all these commands, sudo, dpkg, tee, less, let > me know so that I can stop bore you.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Welcome to openSUSE 11.1 - Kernel kernel 2.6.29-1-pae With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Welcome to openSUSE 11.1 - Kernel Linux version 2.6.29-1-pae (geeko@buildhost) (gcc version 4.3.2 [gcc-4_3-branch revision 141291] (SUSE Linux) ) #1 SMP 2009-04-10 20:09:44 +0200 scanModem update of: 2009_08_15 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 01:02.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:02.0 8086:1080 1028:1000 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI Modem interrupt assignment and sharing: 17: 80 0 IO-APIC-fasteoi Intel ICH5 --- Bootup diagnostics for card in PCI slot 01:02.0 ---- [ 0.705746] pci 0000:01:02.0: reg 10 32bit mmio: [0xfeafe000-0xfeafefff] [ 0.705754] pci 0000:01:02.0: reg 14 io port: [0xde00-0xdeff] [ 0.705800] pci 0000:01:02.0: PME# supported from D0 D3hot D3cold [ 0.705808] pci 0000:01:02.0: PME# disabled [ 1.745111] serial 0000:01:02.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 1.745264] 0000:01:02.0: ttyS5 at I/O 0xde08 (irq = 17) is a 16450 [ 1.745350] 0000:01:02.0: ttyS6 at I/O 0xde10 (irq = 17) is a 8250 [ 1.745436] 0000:01:02.0: ttyS7 at I/O 0xde18 (irq = 17) is a 16450 [ 1.745521] 0000:01:02.0: ttyS1 at I/O 0xde20 (irq = 17) is a 8250 [ 1.745605] 0000:01:02.0: ttyS2 at I/O 0xde28 (irq = 17) is a 8250 [ 1.746087] 0000:01:02.0: ttyS3 at I/O 0xde60 (irq = 17) is a 8250 The PCI slot 01:02.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 01:02.0: Modem chipset detected on NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI " CLASS=0703 PCIDEV=8086:1080 SUBSYS=1028:1000 IRQ=17 IDENT=INTEL537EP For candidate modem in: 01:02.0 0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI Primary device ID: 8086:1080 Support type needed or chipset: INTEL537EP Since 2006, Intel appears to have ceased its modem code updates for Linux. The outdated official Intel support packages can be accessed through: http://developer.intel.com/design/modems/support/drivers.htm Beneficially, Philippe Vouters has been provided updates as the Linux kernel evolves. But intensive personal support is not feasible, see: http://archives.linmodems.org/24939 The code for the INTEL537 and INTEL536 chipset modems is now at: http://x9000.fr:8088/ and may soon be moved to http://www.x9000.fr/ Copies are also stored at: http://linmodems.technion.ac.il/packages/intel/Philippe.Vouters/ For Ubuntu Linux users with Intel 536 and 537 chipsets, there are driver installation packages available thru http://groups.google.com/group/ubuntu-modems Read DOCs/Intel.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.29-1-pae/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwxr-xr-x 1 root dialout 330764 2008-12-03 08:03 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/42-gsm-drivers.rules:# Option Globetrotter & other switch-mode mobile broadband modems /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bond*|br*|vlan*|modem*|dsl*", GOTO="skip_ifup" Within /etc/modprobe.conf files: /etc/modprobe.conf:# Linux ACP modem (Mwave) Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------