Re: Trying to get Intel 537EP modem to work in Ubuntu 9.04

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Jacques,

Thank you so much.

First, I have the kernel 2.6.29-1-pae installed on my openSUSE 11.1 machine (a 
Dell Dimension 3000 with the factory-fitted Intel 537EP modem). I installed 
this from pre-compiled rpms. I could not find any 2.6.28 versions.

The version of the modem driver package I downloaded is:
Intel-536EP-537EP_2009_07_04.tar.bz2 
from:
 http://linmodems.technion.ac.il/packages/intel/Philippe.Vouters/

The output from " ls -l /usr/src/linux" is just:
 
lrwxrwxrwx 1 root root 14 Aug 20 16:15 /usr/src/linux -> linux-2.6.29-1

I am attaching my ModemData.txt file as you asked.

I will stop there for now, since I am about to go away tomorrow for a few days 
(until Tuesday), and time is short.

I am confused by the next part of your e-mail, Jacques, since it mentions .deb 
files, and I am using the rpm-based openSUSE. There is obviously something I 
don't understand.

Once again, thank you so much for offering your time and patience to help us.

Lawson


On Wednesday 07 October 2009 15:33:28 Jacques Goldberg wrote:
> Lawson and Steve,
>
>
> I know very little about Ubuntu and Debian systems: I use RPM systems
> based on RedHat, quite different from yours.
>
> Nevertheless, I want to try to help you, no promise to succeed.
>
> You will have to cooperate quite a bit.
>
>
> All the following is to be done using kernel 2.6.28-15
> First of all, could both of you run scanModem and send me the file
> ModemData.txt generated by scanModem?
> Steve, we need the complete file which often contains critical
> information believed to be irrelevant by beginners.
> We do not need the other files coming along with ModemData.txt
>
> Next, please give the command
> ls -l /usr/src/linux   >   sf-kernels.txt      (Lawson, please name it
> lb-kernels.txt to help me identify)  and send me
> that output sf-kernels.txt as well.
>
> Next, Steve quotes having successfully used the following file:
> http://groups.google.com/group/ubuntu-modems/web/modem-driver-downloads-for
>-537ep This is a link, not a file.
> However it is easy (but is it right?) to guess that both of you have
> taken from the the file pointed at as:
>
> Jaunty Jackalope 9.04 Release 2 (Kernel 2.6.28-11-generic):
>
> http://www.mediafire.com/?qfiisd4myym
>
> which is   intel537ep-intrepid_2-Philippe.Vouters_i386.deb
>
> Lawson, did you use EXACTLY the same file from EXACTLY the same place?
>
> Next I have to present to you the Linux command   tee   asking you to
> forgive me if you already know it.
> To understand it, just type the trivial command       echo Hello
> which writes "Hello" on your screen.
> Now type    echo Hello | tee junk.txt       and then   cat junk.txt .
> Seeing what tee did? Added a copy of the screen
> output to file  arbitrarily named junk.txt . Note that | is the vertical
> bar (usually broken in two parts) on your keyboard, normally above the
> backslash \ .
> If you repeat with anything else than Hello, for example    echo How are
> you?  | tee junk.txt , you will only see
> "How are you?".
> If you want to cumulate the outputs of a series of commands you type
> ... | tee -a  junk.txt   ( -a means append).
>
> So, now we are ready for starting our job.
> Please download that file
> intel537ep-intrepid_2-Philippe.Vouters_i386.deb if you do not already
> have it handy.
> Now type this command:
>
> sudo dpkg -1 intel537ep-intrepid_2-Philippe.Vouters_i386.deb  |  tee
> sf.txt      (lb.txt for Lawson so I can identify).
>
> and send me as mail attachments the file   sf.txt ( or lb.txt) just
> created. It would be a good idea to read those files before shipping, to
> make sure that they show the error which worries you.
> You know the command   less  , right?, which lets you browse up/down by
> screens along a long file:
> less  sf.txt       , PageUp,PageDown, or space bar, or arrows to go one
> line at a time, and CTRL-C to quit.
>
> Last thing, if you knew all these commands, sudo, dpkg, tee, less, let
> me know so that I can stop bore you.


 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry Welcome to openSUSE 11.1 - Kernel  kernel 2.6.29-1-pae 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=i686,  Welcome to openSUSE 11.1 - Kernel 
Linux version 2.6.29-1-pae (geeko@buildhost) (gcc version 4.3.2 [gcc-4_3-branch revision 141291] (SUSE Linux) ) #1 SMP 2009-04-10 20:09:44 +0200
 scanModem update of:  2009_08_15

 There are no blacklisted modem drivers in /etc/modprobe*  files 
 Potentially useful modem drivers now loaded are:
                

If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx

For candidate card in slot 01:02.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 01:02.0	8086:1080	1028:1000	Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI 

 Modem interrupt assignment and sharing: 
 17:         80          0   IO-APIC-fasteoi   Intel ICH5
 --- Bootup diagnostics for card in PCI slot 01:02.0 ----
[    0.705746] pci 0000:01:02.0: reg 10 32bit mmio: [0xfeafe000-0xfeafefff]
[    0.705754] pci 0000:01:02.0: reg 14 io port: [0xde00-0xdeff]
[    0.705800] pci 0000:01:02.0: PME# supported from D0 D3hot D3cold
[    0.705808] pci 0000:01:02.0: PME# disabled
[    1.745111] serial 0000:01:02.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[    1.745264] 0000:01:02.0: ttyS5 at I/O 0xde08 (irq = 17) is a 16450
[    1.745350] 0000:01:02.0: ttyS6 at I/O 0xde10 (irq = 17) is a 8250
[    1.745436] 0000:01:02.0: ttyS7 at I/O 0xde18 (irq = 17) is a 16450
[    1.745521] 0000:01:02.0: ttyS1 at I/O 0xde20 (irq = 17) is a 8250
[    1.745605] 0000:01:02.0: ttyS2 at I/O 0xde28 (irq = 17) is a 8250
[    1.746087] 0000:01:02.0: ttyS3 at I/O 0xde60 (irq = 17) is a 8250

 The PCI slot 01:02.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 01:02.0:
	Modem chipset  detected on
NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI "
CLASS=0703
PCIDEV=8086:1080
SUBSYS=1028:1000
IRQ=17
IDENT=INTEL537EP

 For candidate modem in:  01:02.0
   0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI 
      Primary device ID:  8086:1080
 Support type needed or chipset:	INTEL537EP
 


 Since 2006, Intel appears to have ceased its modem code updates for Linux.
 The outdated official Intel support packages can be accessed through:
       http://developer.intel.com/design/modems/support/drivers.htm
 Beneficially, Philippe Vouters has been provided updates as the Linux kernel evolves.
 But intensive personal support is not feasible, see:  http://archives.linmodems.org/24939
 The code for the INTEL537 and INTEL536 chipset modems is now at:
      http://x9000.fr:8088/ 
and may soon be moved to
      http://www.x9000.fr/ 
Copies are also stored at:
       http://linmodems.technion.ac.il/packages/intel/Philippe.Vouters/
For Ubuntu Linux users with Intel 536 and 537 chipsets, there are driver 
installation packages available thru http://groups.google.com/group/ubuntu-modems

 Read DOCs/Intel.txt and Modem/DOCs/YourSystem.txt for follow through guidance.


Writing DOCs/Intel.txt

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.3.2
             and the compiler used in kernel assembly: 4.3


 
 Minimal compiling resources appear complete:
   make utility - /usr/bin/make
   Compiler version 4.3
   linuc_headers base folder /lib/modules/2.6.29-1-pae/build

 However some compilations and executable functions may need additional files,
 in the FileNames.h (so called kernel "h"eaders) collection installed in  /usr/include/ .
 For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. 
 Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
 In not included on your install CD, search for them at http://packages.ubuntu.com
 or comparable Repository for other Linux distros.
 When compiling ALSA drivers, the utility "patch" will also be needed.




If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwxr-xr-x 1 root dialout 330764 2008-12-03 08:03 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
         chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	 chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
noipdefault
noauth
crtscts
lock
modem
asyncmap 0
nodetach
lcp-echo-interval 30
lcp-echo-failure 4
lcp-max-configure 60
lcp-restart 2
idle 600
noipx
file /etc/ppp/filters

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:
/etc/udev/rules.d/42-gsm-drivers.rules:# Option Globetrotter & other switch-mode mobile broadband modems
/etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bond*|br*|vlan*|modem*|dsl*", GOTO="skip_ifup"
     Within /etc/modprobe.conf files:
/etc/modprobe.conf:# Linux ACP modem (Mwave)
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------


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