Re: scanModem problems

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Hi there,

I tried to install the driver for the modem as mentioned below with no success. The computer still not recognizing the modem. More help with this problem will be extremely appreciated.

Best regards,
Ariel


Marvin Stodolsky wrote:
Attached is a scanModem update.

MarvS

On Tue, Mar 10, 2009 at 7:11 PM, Marvin Stodolsky
<marvin.stodolsky@xxxxxxxxx> wrote:
Ariel,

your system, CPU=x86_64, Linux version 2.6.27-13-generic, with

High Definition Audio card , hardware type 0403, and  PCI identifier
1002:aa20 has not been encountered before under Linux. It is not
responding to diagnostics which would reveal the largest family of
modem chips it could host, leaving the possibility of a Conexant chip.
See the appended section on Microsoft diagnostics, for running tests
thereunder.

Separately I'll send you a scanModem update, but most likely further
info may not be obtained.

After these added diagnostics, most likely will have to proceed with
the following, for Conexant chip modems.
From http://www.linuxant.com/drivers/hsf/downloads.php  get from near the bottom
       hsfmodem-7.80.02.03x86_64full.tar.gz
Unpack with:
$ tar zxf hsf*.tar.gz
and follow the instructions in the new folder. Prefix the recommended
COMMANDs as:
$ sudo COMMAND
as root permission will  be needed.

MarvS

Using MicroSoft(MS) Windows:
-----------------------------
MS installations do generally have adequate diagostic capability. Try
the following
routine 1), beginning with mouse clicks on:
  1) Start > Settings > Control Panel > Classical View (for Window
XP) > System
Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. 14F1 is the Vendor ID for Conexant.

Click the DriverDetails Tab, to reveal Ven_ID Dev_ID details too

Click the Diagnostics Tab (if present). Record any hardware ID or vendor
and device information.
Next do the Query Modem and record the ATI specifications displayed such as:
    ATI3 - Agere SoftModem Version 2.1.22
    ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.

  2) Open a COMM console. Send ATI commands to the modem (ATI, ATI1,
ATI2, etc)
which may elicit chipset and driver information. Here is an example:
    ATI3 - Agere SoftModem Version 2.1.22
    ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
successfully identifying an Agere SoftModem chipset, both by name and through
the softmodem SIL ID: AC97 ID:SIL REV:0x27

On Tue, Mar 10, 2009 at 3:44 PM, Ariel Talavera <talavera@xxxxxxxxxx> wrote:
Hi there,

I am having problems to recognize the modem of the laptop HP 8530p.

The output of the command  "$ sudo lspci -s 01:00.1 -nv" is

01:00.1 0403: 1002:aa20
  Subsystem: 103c:aa20
  Flags: bus master, fast devsel, latency 0, IRQ 17
  Memory at d8310000 (64-bit, non-prefetchable) [size=16K]
  Capabilities: [50] Power Management version 3
  Capabilities: [58] Express Legacy Endpoint, MSI 00
  Capabilities: [a0] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0
Enable-
  Capabilities: [100] Vendor Specific Information <?>
  Kernel driver in use: HDA Intel
  Kernel modules: snd-hda-intel


And after running ./scanModem I got the following ModemData.txt

Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List
Server,
as HTML can contain viruses. Use as the email Subject Line:
         YourName, YourCountry  kernel 2.6.27-13-generic
With this Subject Line cogent experts will be alerted, and useful case names
left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in
YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup
service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet
Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
--------------------------  System information ----------------------------
CPU=x86_64, Linux version 2.6.27-13-generic (buildd@crested) (gcc version
4.3.2 (Ubuntu 4.3.2-1ubuntu12) ) #1 SMP Thu Feb 26 07:31:49 UTC 2009
scanModem update of:  2009_03_01


Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems.  Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem
controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd
helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be
installed to support the slmodemd helper having a precompiled 32 bit
component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are
x86_64 competent.

There are no blacklisted modem drivers in /etc/modprobe*  files
Potentially useful modem drivers now loaded are:
       snd_hda_intel


Thanks in advanced,
Ariel







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