I am using Ubuntu and utterly lost as to how to configure internet access on it using this modem, which *seems* it is built off of a supported Texas Instruments chipset, according to some creative Googling I've done. Any very specific help in getting this to connect to a dialup ISP would be greatly appreciated, as all that Ubuntu gives me in my Network options is a Point to Point connection Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-19-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Linux version 2.6.24-19-generic (buildd@yellow) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Wed Jun 18 14:15:37 UTC 2008 scanModem update of: 2008_08_09 Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcflinmodem drivers for Conexant chipsest modes are x86_64 competent. There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 152d:2339 JMicron Technology Corp. / JMicron USA Technology Corp. ID 12f7:1d00 ID 045e:00d1 Microsoft Corp. ID 045e:00dd Microsoft Corp. ID 0e8f:0003 USB modems not recognized For candidate card in slot 05:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 05:01.0 12b9:1008 12b9:00b7 Serial controller: 3Com Corp, Modem Division 56K FaxModem Model 5610 Modem interrupt assignment and sharing: 17: 8 5 5 7 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 05:01.0 ---- [ 31.642861] ACPI: PCI Interrupt 0000:05:01.0[A] -> GSI 17 (level, low) -> IRQ 17 [ 31.642966] 0000:05:01.0: ttyS1 at I/O 0xe880 (irq = 17) is a 16550A For candidate card in slot 01:00.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:00.1 1002:aa30 1002:aa30 Audio device: ATI Technologies Inc Unknown device aa30 Modem interrupt assignment and sharing: 17: 8 5 5 7 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 01:00.1 ---- [ 42.411034] ACPI: PCI Interrupt 0000:01:00.1[B] -> GSI 17 (level, low) -> IRQ 17 [ 42.411753] PCI: Setting latency timer of device 0000:01:00.1 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-03: ATI HDMI : ATI HDMI : playback 1 about /proc/asound/cards: ------------------------ 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xf7dfc000 irq 17 PCI slot 01:00.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.24-19-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko New HDA card type: === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 05:01.0: Modem chipset detected on NAME="Serial controller: 3Com Corp, Modem Division 56K FaxModem Model 5610 " CLASS=0700 PCIDEV=12b9:1008 SUBSYS=12b9:00b7 IRQ=17 IDENT=USrobotics.serial For candidate modem in: 05:01.0 0700 Serial controller: 3Com Corp, Modem Division 56K FaxModem Model 5610 Primary device ID: 12b9:1008 Support type needed or chipset: USrobotics.serial ----------------end Softmodem section -------------- Predictive diagnostics for card in bus 01:00.1: Modem chipset not detected on NAME="Audio device: ATI Technologies Inc Unknown device aa30" CLASS=0403 PCIDEV=1002:aa30 SUBSYS=1002:aa30 IRQ=17 For candidate modem in: 01:00.1 0403 Audio device: ATI Technologies Inc Unknown device aa30 Primary device ID: 1002:aa30 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-19-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are n. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 313600 2007-10-04 16:48 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------