<quote> A candidate modem is not evident among the PCI devices: .... Try this first 1) If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If modem not found/detected, then if you have windows installed? If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. This is what scanModem reported: Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on CLASS="Class 0403: 8086:284b" NAME="Audio device: Intel Corporation 82801H " SUBSYS=104d:902d PCIDEV=8086:284b IRQ=22 HDA=8086:284b SOFT=8086:284b.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:284b. If another modem card is present, then most likely 8086:284b does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:284b, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 Class 0403: 8086:284b Audio device: Intel Corporation 82801H Primary device ID: 8086:284b Subsystem PCI_id 104d:902d Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.1.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Start at http://www.linuxant.com/drivers/hsf/full for eventually download of a hsfmodem-7.68.00.07full_k.???.zip package with ??? the package type (deb, rpm, tar etc) These packages have compiled drivers but will also compile a driver, if there is a mismatch between the resident kernel and provided driver. The generic hsfmodem-7.68.00.07full.tar.gz package only provides compiling support Read DOCs/Conexant.txt </quote> The most likely option is the conexant based drivers: Regards Antonio --- On Sun, 6/8/08, Daniel Roels <droels@xxxxxxxxx> wrote: > From: Daniel Roels <droels@xxxxxxxxx> > Subject: help with installation of modem > To: Discuss@xxxxxxxxxxxxx > Date: Sunday, June 8, 2008, 11:08 AM > Dear all, > > I can't find which driver i need reading the file > ModemDate.txt. > Can anyone help me please? > > Thanks, > Daniel