Hi, I recently bought a Toshiba Laptop A210 PSAFGC-FS108C running on AMD Athlon TK-57. I was not a big fun of Vista so I wanted to try out Linux (Ubuntu 7.10). I use dial-up Modem under Windows to connect to Internet (NetZero, a US ISP), but I couldn't get the modem working in Ubuntu. Can someone please help me? I don't know much about Linux commands. Below is the complete ModemData.txt file generated from ScanModem. Thanks a lot in advance. Tony ************************************ Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.22-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.22-14-generic (buildd@palmer) (gcc version 4.1.3 20070929 (prerelease) (Ubuntu 4.1.2-16ubuntu2)) #1 SMP Sun Oct 14 23:05:12 GMT 2007 scanModem update of: 2008_04_12 There are no blacklisted modem drivers in /etc/modprobe* files USB modem not detected by lsusb For candidate card in slot 00:14.2, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:4383 1179:ff0a Audio device: ATI Technologies Inc SBx00 Azalia Modem interrupt assignment and sharing: 19: 0 265 IO-APIC-fasteoi ohci_hcd:usb2, HDA Intel --- Bootup diagnostics for card in PCI slot 00:14.2 ---- ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.14 The modem cards detected by "aplay -l" are: card 0: SB [HDA ATI SB], device 6: Si3054 Modem [Si3054 Modem] The /proc/asound/pcm file reports: ----------------------- 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0xf8600000 irq 19 The modem codec file for the the HDA card is: /proc/asound/card0/codec#0 -------------------------------------------------------- Codec: Generic 11c1 Si3054 Address: 0 Vendor Id: 0x11c11040 Subsystem Id: 0x11790001 Revision Id: 0x100200 The audio card hosts a softmodem chip: 0x11c11040 The softmodem chip 0x11c11040 is not yet supported under Linux. Code must be developed by manufacture LSI Inc. See details in http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00915.html Read InfoGeneral.txt about alternative modem hardware. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:14.2: Modem chipset detected on CLASS="Class 0403: 1002:4383" NAME="Audio device: ATI Technologies Inc SBx00 Azalia" PCIDEV=1002:4383 SUBSYS=1179:ff0a IRQ=19 HDA=1002:4383 SOFT=1002:4383.HDA CHIP=0x11c11040 IDENT=Agere_11c11040_chip_is_not_supported SLMODEMD_DEVICE=hw:0,6 Driver=snd-hda-intel For candidate modem in: 00:14.2 Class 0403: 1002:4383 Audio device: ATI Technologies Inc SBx00 Azalia Primary PCI_id 1002:4383 ----------------end Softmodem section -------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.3 and the compiler used in kernel assembly: 4.1.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.22-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------