James,
I am not a Windows expert, even not a Windows occasional user. I have
kept a tiny partition on my laptop because of the dealer's request for
maintenance - end of my Windows knowledge.
What you can certainly do, even without entering Windows under VMWare
(but can do as well under VMWare - > Windows) is to search your Windows
disk partition for a file MODEM.INF which in principle does contain the
necessary information.
Send the complete file.
Example, assuming that the Windows partition is mounted as /mnt/msdos:
find /mnt/msdos/ -iname *.inf | grep modem
returns /mnt/msdos/drivers/modem/onboard/del5422k.inf
and del5422k.inf has the required information (del = DELL ,...)
Jacques
W. James MacLean wrote:
I don't have Windows installed, except under a VMware virtual machine.
Is there any sort of Windows "live cd" I could use to do this? Or can I
boot from a DOS floppy and use some other program to detect the hardware?
Cheers,
James
Jacques Goldberg wrote:
Before making the FAX work, let's first make the modem work.
For that purpose, we need to identify the modem chipset.
scanModem failed trying to do so.
Could you please follow this part of ModemData.txt and send us the
result?
>
> scanModem could not identify the Support Type needed from
diagnosics or archives.
> If an alternative boot into Microsoft windows can be done, do
mouse
> clicks on:
> Start > Settings > Control Panel > Classical View (for Window
XP) > System
>> Hardware > Device Manager > Modems > Click on the + > Modem.
Double click to
> expand the graphic. Manufacturer information may be displayed. For
example, CXT
> stands for Conexant. Click the Diagnostics Tab. Record any hardware
ID or vendor
> and device information.
> Next do the Query Modem and record the ATI specifications displayed
such as:
> ATI3 - Agere SoftModem Version 2.1.22
> ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
> Try to identify the modem setup file, with name perhaps MODEM.INF.
> If may contain chipset Vendor informaton.
>
>