I have the same problem.
Since I upgraded to Cyrus 3.4, Android phones can't get mails thru Gmail App.
I configured telemetry, but I can't find any error.
---------- javier Thu Jan 20 18:13:24 2022
>1642713204>3 OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE
ACL ANNOTATE-EXPERIMENT-1 BINARY CATENATE CHILDREN CONDSTORE
CREATE-SPECIAL-USE ESEARCH ESORT LIST-EXTENDED LIST-MYRIGHTS
LIST-STATUS MAILBOX-REFERRALS METADATA MOVE MULTIAPPEND
NAMESPACE OBJECTID QRESYNC QUOTA RIGHTS=kxten SAVEDATE
SEARCH=FUZZY SORT SORT=DISPLAY SPECIAL-USE STATUS=SIZE
THREAD=ORDEREDSUBJECT THREAD=REFERENCES UIDPLUS UNSELECT URLAUTH
URLAUTH=BINARY WITHIN DIGEST=SHA1 LIST-METADATA NO_ATOMIC_RENAME
PREVIEW=FUZZY SCAN SORT=MODSEQ SORT=UID THREAD=REFS
X-CREATEDMODSEQ X-REPLICATION XLIST XMOVE LOGINDISABLED
AUTH=PLAIN AUTH=LOGIN COMPRESS=DEFLATE X-QUOTA=STORAGE
X-QUOTA=MESSAGE X-QUOTA=X-ANNOTATION-STORAGE
X-QUOTA=X-NUM-FOLDERS IDLE] User logged in
SESSIONID=<cyrus-1642713204-62633-1-17035911580981172550>
<1642713204<4 CAPABILITY
>1642713204>* CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL
ANNOTATE-EXPERIMENT-1 BINARY CATENATE CHILDREN CONDSTORE
CREATE-SPECIAL-USE ESEARCH ESORT LIST-EXTENDED LIST-MYRIGHTS
LIST-STATUS MAILBOX-REFERRALS METADATA MOVE MULTIAPPEND
NAMESPACE OBJECTID QRESYNC QUOTA RIGHTS=kxten SAVEDATE
SEARCH=FUZZY SORT SORT=DISPLAY SPECIAL-USE STATUS=SIZE
THREAD=ORDEREDSUBJECT THREAD=REFERENCES UIDPLUS UNSELECT URLAUTH
URLAUTH=BINARY WITHIN DIGEST=SHA1 LIST-METADATA NO_ATOMIC_RENAME
PREVIEW=FUZZY SCAN SORT=MODSEQ SORT=UID THREAD=REFS
X-CREATEDMODSEQ X-REPLICATION XLIST XMOVE LOGINDISABLED
AUTH=PLAIN AUTH=LOGIN COMPRESS=DEFLATE X-QUOTA=STORAGE
X-QUOTA=MESSAGE X-QUOTA=X-ANNOTATION-STORAGE
X-QUOTA=X-NUM-FOLDERS IDLE
4 OK Completed
<1642713204<5 NAMESPACE
>1642713204>* NAMESPACE (("" "/")) (("Other Users/" "/"))
(("Shared Folders/" "/"))
5 OK Completed
<1642713204<6 SELECT "Inbox"
>1642713204>* 3354 EXISTS
* 0 RECENT
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen NonJunk
$Forwarded Junk $label1 $label2 $label3 $label4 $label5
$MDNSent)
* OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen
NonJunk $Forwarded Junk $label1 $label2 $label3 $label4 $label5
$MDNSent \*)] Ok
* OK [UIDVALIDITY 1306938670] Ok
* OK [UIDNEXT 28812] Ok
* OK [HIGHESTMODSEQ 103920] Ok
* OK [URLMECH INTERNAL] Ok
* OK [ANNOTATIONS 65536] Ok
6 OK [READ-WRITE] Completed
<1642713204<7 UID SEARCH 3055:3354 NOT DELETED
>1642713204>* SEARCH
7 OK Completed (0 msgs in 0.027 secs)
Anyone has the same problem???
Thanks in advance!
Javier.-
Hi,
i have not switched to 3.4 so I have not encountered this, but you could
use cyrus telemetry logging to see which IMAP commands the clients are sending,
and the replies from your server
https://www.cyrusimap.org/3.4/imap/reference/faqs/o-telemetry.html
Quoting kris240376@xxxxxxxxx:I've recently migrated my Cyrus IMAP install from 2.5 to 3.4 using
replication and replaced the old mail server with the newer 3.4
server. Things are working great for Thunderbird clients; they are
able to view/move messages like before. But the mobile clients,
Google Mail and iPhone Mail, are not able to see the contents of
their inbox or any folders.
It looks like mobiles devices are able to successfully log onto the
mail server since I can see all of my folders (personal and global)
on my Android device. The logs don't report any failed logins from
those devices either. Clients are just not able to see any messages.
Has anyone else encountered this? How did you resolve it?
--------------------------------------------------------------------------------
Michael Menge Tel.: (49) 7071 / 29-70316
Universität Tübingen Fax.: (49) 7071 / 29-5912
Zentrum für Datenverarbeitung mail: michael.menge@xxxxxxxxxxxxxxxxxxxx
Wächterstraße 76
72074 Tübingen
