It smells like maybe you have improved_mboxlist_sort set to the wrong value (off), and hence it's unable to see the mailbox at all! This is really bogus of the way that mailboxes are stored, and I have master plans of fixing it better... *sigh* Bron. On Sat, Dec 26, 2015, at 02:47, Patrick Goetz via Info-cyrus wrote: > When I upgraded from 2.4.17 to 2.5.3, I had one user who experienced > inaccessible mail folders post upgrade. Running reconstruct: > > # systemctl stop cyrus-master > # su - cyrus > # /usr/lib/cyrus/bin/reconstruct -r -f user/djones > # <Ctrl>-d > # systemctl start cyrus-master > > temporarily resolved the problem, but then it came back, so I thought > this might be a 2.5.3 bug. I just upgraded to 2.5.7, and the problem > persists. Furthermore, running reconstruct no longer brings the mail > messages back and I get the following error messages during the > reconstruction on precisely the folders which are not accessible: > > ---------------------------------------------------- > user/djones/World Mission Conference > user/djones/World Mission Conference/2008 > user/djones/World Mission Conference/2011 > createmailbox user.djones.Archives Staff.Keely Davis: Mailbox already exists > createmailbox user.djones.Archives Staff.Lauren Kelsey: Mailbox already > exists > createmailbox user.djones.Archives Staff.Stacey Williams: Mailbox > already exists > createmailbox user.djones.Archives Staff.Drew Smith: Mailbox already exists > createmailbox user.djones.Archives Staff.Whitney: Mailbox already exists > createmailbox user.djones.Archives Staff.Delia Alexander: Mailbox > already exists > createmailbox user.djones.Archives Staff.Whitney Howell: Mailbox already > exists > createmailbox user.djones.Archives Staff.Former Staff: Mailbox already > exists > createmailbox user.djones.Archives Staff.Julia Miller: Mailbox already > exists > createmailbox user.djones.Archives Staff.Weekly Reports: Mailbox already > exists > createmailbox user.djones.Archives Staff.Eleanor Meuller: Mailbox > already exists > createmailbox user.djones.Archives Staff.Corrine Smith.Inquiries: > Mailbox already exists > createmailbox user.djones.Archives Staff.Corrine Smith.Destruction: > Mailbox already exists > createmailbox user.djones.Archives Staff.Corrine Smith.SharePoint: > Mailbox already exists > ---------------------------------------------------- > > The folders and files in the filesystem look completely ordinary and > have the correct permissions. However, under user/djones, this user has > the following mail folders: > > drwx------ 18 cyrus mail 98304 Dec 7 11:11 Archives Staff > drwx------ 5 cyrus mail 4096 Oct 3 05:21 Archives Staff Retreat > > > Now I'm starting to wonder if there isn't some kind of folder name > length bug at work here (maybe just in reconstruct?) so that the mail > folders > > Archives Staff > Archives Staff Retreat > > are being seen by reconstruct as the same folder? > > I'm kind of grasping at straws here, unfortunately. Last time this > happened, Bron suggested that I needed to set up logging with debugging > turned on. If this is the only way to get to the bottom of this, I > guess I'll have to do that. (Since the mail server is a systemd system, > traditional syslog logging is not turned on by defaul and will require > some effort to enable.) > > > ---- > Cyrus Home Page: http://www.cyrusimap.org/ > List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ > To Unsubscribe: > https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus -- Bron Gondwana brong@xxxxxxxxxxx ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ To Unsubscribe: https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus
