When I upgraded from 2.4.17 to 2.5.3, I had one user who experienced
inaccessible mail folders post upgrade. Running reconstruct:
# systemctl stop cyrus-master
# su - cyrus
# /usr/lib/cyrus/bin/reconstruct -r -f user/djones
# <Ctrl>-d
# systemctl start cyrus-master
temporarily resolved the problem, but then it came back, so I thought
this might be a 2.5.3 bug. I just upgraded to 2.5.7, and the problem
persists. Furthermore, running reconstruct no longer brings the mail
messages back and I get the following error messages during the
reconstruction on precisely the folders which are not accessible:
----------------------------------------------------
user/djones/World Mission Conference
user/djones/World Mission Conference/2008
user/djones/World Mission Conference/2011
createmailbox user.djones.Archives Staff.Keely Davis: Mailbox already exists
createmailbox user.djones.Archives Staff.Lauren Kelsey: Mailbox already
exists
createmailbox user.djones.Archives Staff.Stacey Williams: Mailbox
already exists
createmailbox user.djones.Archives Staff.Drew Smith: Mailbox already exists
createmailbox user.djones.Archives Staff.Whitney: Mailbox already exists
createmailbox user.djones.Archives Staff.Delia Alexander: Mailbox
already exists
createmailbox user.djones.Archives Staff.Whitney Howell: Mailbox already
exists
createmailbox user.djones.Archives Staff.Former Staff: Mailbox already
exists
createmailbox user.djones.Archives Staff.Julia Miller: Mailbox already
exists
createmailbox user.djones.Archives Staff.Weekly Reports: Mailbox already
exists
createmailbox user.djones.Archives Staff.Eleanor Meuller: Mailbox
already exists
createmailbox user.djones.Archives Staff.Corrine Smith.Inquiries:
Mailbox already exists
createmailbox user.djones.Archives Staff.Corrine Smith.Destruction:
Mailbox already exists
createmailbox user.djones.Archives Staff.Corrine Smith.SharePoint:
Mailbox already exists
----------------------------------------------------
The folders and files in the filesystem look completely ordinary and
have the correct permissions. However, under user/djones, this user has
the following mail folders:
drwx------ 18 cyrus mail 98304 Dec 7 11:11 Archives Staff
drwx------ 5 cyrus mail 4096 Oct 3 05:21 Archives Staff Retreat
Now I'm starting to wonder if there isn't some kind of folder name
length bug at work here (maybe just in reconstruct?) so that the mail
folders
Archives Staff
Archives Staff Retreat
are being seen by reconstruct as the same folder?
I'm kind of grasping at straws here, unfortunately. Last time this
happened, Bron suggested that I needed to set up logging with debugging
turned on. If this is the only way to get to the bottom of this, I
guess I'll have to do that. (Since the mail server is a systemd system,
traditional syslog logging is not turned on by defaul and will require
some effort to enable.)
----
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