HTML for email (was: Re: document writing/editing tools used by IETF)

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On 2/27/21 10:00 PM, John Levine wrote:

Indeed, but that was many decades ago. There are some ways in which the
IETF is cutting edge, some in which we are amusingly backward. Most
of the people I deal with can send an e-mail that says "I highlighted
the changes in yellow" and all of their correspondents see the yellow
text. Try that here. Remember that MIME was invented in the IETF and
HTML down the virtual hall from here, both about 30 years ago.
Ok, but to be fair: HTML is a disaster for email.   Way back in the mid-1990s most of us thought it would work out ok, and more likely to succeed than text/richtext.   But we didn't really take the time to understand the nature of the problem in either case.    It's hard to write a good html editor for email, especially one that handles inline replies properly, and every single HTML editor for email I know of botches this.    Accidentally delete the line or invisible space before or after a change in format and it's likely to completely mess up your formatting, say by merging one correspondent's text with another.  HTML doesn't handle annotations well either because (gasp) text messages are not naturally hierarchical like HTML (and its *ML predecessors) expect them to be.   HTML hasn't exactly been a stable target either, and there's lots of variation among MUAs regarding which features are supported. It's hard to send an email message that looks more-or-less the same to every recipient.

(And, IMO unfortunately, a lot of MUAs take liberties with presentation of email messages, which only exacerbates the above problems.)

At the same time HTML is so widely deployed that it's very hard to deploy something that works better.

The specific behavior you cite above is actually due to a failure of standardization, because the vast majority of Big Corporate environments have settled on 1 of about 2 email products overall.   Highlighting text in yellow doesn't work as well in IETF because IETF participants are (fortunately) still more diverse than Big Corporate employees.

Keith





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