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Alcatel.com does not have a functional email system. It believes that
all domains must have full NS-record delegations. I.e. that my domain
"sandelman.ottawa.on.ca" must be a delegation from "ottawa.on.ca",
rather than from "ca". (The .CA namespace has a single ccTLD)
I have contacted Alcatel repeatedly by email and by phone in the
past months, and I have gotten no response to this. A major problem is that
I think that only one of their MX's has this behaviour.
So, I'm resorting to the only other way I have - embarassment.
Specifically, it says:
The original message was received at Sat, 21 Jun 2003 14:27:27 -0400 (EDT)
from IDENT:root@lox.sandelman.ottawa.on.ca [192.139.46.2]
----- The following addresses had permanent fatal errors -----
<Donna.Hogan@alcatel.com>
(reason: 550 sender ignored: ottawa.on.ca does not have a name server record)
----- Transcript of session follows -----
... while talking to primary.alcatel.com.:
>>> MAIL From:<mcr@sandelman.ottawa.on.ca>
<<< 550 sender ignored: ottawa.on.ca does not have a name server record
554 5.0.0 Service unavailable
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