Re: Why is the videophone endpoint not accepting this call?

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There are something like 4 different data elements that can be populated in H.225 destinationAddress: dialedDigits, ipAddress, h323uri, h323aliasId...

If you only specify an H.225 destinationAddress that is the ipAddress of the phone, it accepts the call.

If you happen to populate the dialedDigits, or h323aliasId, it had better be the 10 digit phone number of the VP200, or the VP200 will reject it immediately with a releaseComplete.

If you populate the h323uri, I'm not sure what the VP200 would do, probably the same thing.

Sorenson's videophone firmware is very quirky.

First off, however, I'd follow Jan and Simon's suggestion and stop using Ekiga. It is useless.

- Ian

On Wed, Dec 14, 2011 at 10:26 AM, Marvin Herbold <mherbold@xxxxxxxxxxxxxxxxx> wrote:

That does actually seem like what it is doing… but then, how is Ekiga connecting?  The only information I am giving Ekiga is the IP address of the Sorenson VP.  Perhaps the Sorenson VP will also accept the public IP address that it is sitting on, as the H.225 destinationAddress?

 

I will try it out… but my question now is how do I get GnuGK to send the correct H.225 destinationAddress in the setup message?  Is this the “alias” parameter in the RouteToGatekeeper respons?  Or?

 

Thanks for all your help guys!

 

Marvin Herbold

 

From: Ian Blenke [mailto:ian@xxxxxxxxxx]
Sent: Wednesday, December 14, 2011 7:45 AM
To: GNU Gatekeeper Users


Subject: Re: [Openh323gk-users] Why is the videophone endpoint not accepting this call?

 

The Sorenson VP200 will reject a call to any phone number that it does not know itself as. By default, a VP200 knows itself as 2 different phone numbers: a "Local Number" and a "Direct VP"  tollfree number.

 

Simply put, make sure the H.225 destinationAddress in the SETUP message is a phone number the VP200 knows itself as.

 

- Ian

On Wed, Dec 14, 2011 at 12:13 AM, Marvin Herbold <mherbold@xxxxxxxxxxxxxxxxx> wrote:

Yes, the endpoints are able to talk to each other without a gatekeeper in
between.  In other words, if I have Ekiga dial the Sorenson's IP address
directly, the Sorenson rings, and when I answer the call the video and audio
connections are established and works.  If I have Ekiga dial the
gatekeeper's IP address and it is routed to the Sorenson, what you see in
the log I uploaded is what we get...  :-(

Any ideas?  Will it help you if I upload my latest gatekeeper ini file?


Marvin Herbold
Principal Software Engineer
Access Interpreting
http://www.ainterpreting.com
(571) 730-4330 (Voice)
(571) 730-4331 (Fax)
(866) 824-9238 (Video Phone)


-----Original Message-----

From: Jan Willamowius [mailto:jan@xxxxxxxxxxxxxx]
Sent: Tuesday, December 13, 2011 4:26 PM
To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
Subject: Re: Why is the videophone endpoint not accepting
this call?

Hi,

your RouteToGateway is ok, using the syntax with a callid would be
better, but thats not the issue here. The called device answers with an
Alerting and then a ReleaseComplete, actively rejecting the call.

Are the endpoints able to talk to each other without a gatekeeper in
between ?

Regards,
Jan

MarvinHerbold wrote:
>
> The two endpoints are Ekiga running on a PC, and a Sorenson VP-200 at the
> other end.  The Ekiga is placing a call to the gatekeeper, and I am having
> the gatekeeper route the call to the Sorenson VP-200.
>
> The RouteRequest I am getting is:
>
RouteRequest|72.222.237.138:30002|unregistered|7120||Marvin:h323_ID|69-00-ca
-6a-d6-05-19-10-9e-90-00-24-e8-1c-86-17|74.208.147.64|ekiga3.2.7
> (OPAL v3.6.8);
>
> And I am responding with a:
> RouteToGateway Test 68.3.231.14 unregistered 7120
>
> Note that I am not sure if the RouteToGateway is correct to use here...
> also, I am using 'Test' alias but really there are no registered endpoints
> anywhere in the system... so I am not sure what I am supposed to be using
> for the alias.
>
> >From the attached log it does seem like the call is going to the Sorenson
> VP-200 but it is not getting accepted for some reason.  The Ekiga screen
> says "The call has been rejected."  The Sorenson VP-200 never rings.
>
> I have uploaded the relevant part of the log file - I am not sure if I
have
> done it correctly...
>
> http://old.nabble.com/file/p32971312/gnugk.txt gnugk.txt
>
> Thanks for any insight!
>
> Marvin


--
Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.gnugk.org/

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Why are businesses embracing it? What are its payoffs and pitfalls?
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