Re: Why is the videophone endpoint not accepting this call?

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The Sorenson VP200 will reject a call to any phone number that it does not know itself as. By default, a VP200 knows itself as 2 different phone numbers: a "Local Number" and a "Direct VP"  tollfree number.

Simply put, make sure the H.225 destinationAddress in the SETUP message is a phone number the VP200 knows itself as.

- Ian

On Wed, Dec 14, 2011 at 12:13 AM, Marvin Herbold <mherbold@xxxxxxxxxxxxxxxxx> wrote:
Yes, the endpoints are able to talk to each other without a gatekeeper in
between.  In other words, if I have Ekiga dial the Sorenson's IP address
directly, the Sorenson rings, and when I answer the call the video and audio
connections are established and works.  If I have Ekiga dial the
gatekeeper's IP address and it is routed to the Sorenson, what you see in
the log I uploaded is what we get...  :-(

Any ideas?  Will it help you if I upload my latest gatekeeper ini file?

Marvin Herbold
Principal Software Engineer
Access Interpreting
http://www.ainterpreting.com
(571) 730-4330 (Voice)
(571) 730-4331 (Fax)
(866) 824-9238 (Video Phone)


-----Original Message-----
From: Jan Willamowius [mailto:jan@xxxxxxxxxxxxxx]
Sent: Tuesday, December 13, 2011 4:26 PM
To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
Subject: Re: Why is the videophone endpoint not accepting
this call?

Hi,

your RouteToGateway is ok, using the syntax with a callid would be
better, but thats not the issue here. The called device answers with an
Alerting and then a ReleaseComplete, actively rejecting the call.

Are the endpoints able to talk to each other without a gatekeeper in
between ?

Regards,
Jan

MarvinHerbold wrote:
>
> The two endpoints are Ekiga running on a PC, and a Sorenson VP-200 at the
> other end.  The Ekiga is placing a call to the gatekeeper, and I am having
> the gatekeeper route the call to the Sorenson VP-200.
>
> The RouteRequest I am getting is:
>
RouteRequest|72.222.237.138:30002|unregistered|7120||Marvin:h323_ID|69-00-ca
-6a-d6-05-19-10-9e-90-00-24-e8-1c-86-17|74.208.147.64|ekiga3.2.7
> (OPAL v3.6.8);
>
> And I am responding with a:
> RouteToGateway Test 68.3.231.14 unregistered 7120
>
> Note that I am not sure if the RouteToGateway is correct to use here...
> also, I am using 'Test' alias but really there are no registered endpoints
> anywhere in the system... so I am not sure what I am supposed to be using
> for the alias.
>
> >From the attached log it does seem like the call is going to the Sorenson
> VP-200 but it is not getting accepted for some reason.  The Ekiga screen
> says "The call has been rejected."  The Sorenson VP-200 never rings.
>
> I have uploaded the relevant part of the log file - I am not sure if I
have
> done it correctly...
>
> http://old.nabble.com/file/p32971312/gnugk.txt gnugk.txt
>
> Thanks for any insight!
>
> Marvin


--
Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.gnugk.org/

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--
- Ian Blenke <ian@xxxxxxxxxx> http://ian.blenke.com
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Cloud Computing - Latest Buzzword or a Glimpse of the Future?
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Why are businesses embracing it? What are its payoffs and pitfalls?
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