Re: About ring tone problem from DSL

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I believe that the Teliann phones do not have an option to send
early media.  If the phone gets a private IP address from the modem
(10.x.x.x, 192.168.x.x, 172.<16-31>.x.x), then the modem is acting
as a NAT router.  Also, the RCF message on the gnugk console should
show both public and private IP addresses, if the endpoint registers
from behind a NAT.

If you suspect that NAT is causing your trouble, take a phone
(of the same model as is failing) that is on a public IP and working
properly.  Put a NAT router (that is not H.323 aware) in the path
and see if you get the same trouble.

If the modem can be configured as a bridge, and the ISP doesn't
require a PPP or other login not supported by the phone, then
bridging mode should fix the problem.  Otherwise, you may need to
use a NAT router that is H.323 aware, use a different phone that
can send RTP during Progress, or it may be possible to reconfigure
the terminating gateway to avoid this situation.  It is also
possible that the modem allows you to forward the UDP ports needed
for RTP to the phone, or it may provide a DMZ feature that will
avoid the trouble.

Wireshark (formerly Ethereal) is a good tool for seeing if gnugk
is sending RTP packets during Progress (while ringing), and if the
modem is properly forwarding them to the phone.

--Stewart 

> -----Original Message-----
> From: Mahbubur Rahman [mailto:mahbub@xxxxxxxxxxxx]
> Sent: Friday, October 13, 2006 12:08 AM
> To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
> Cc: momi@xxxxxxxxxxxx
> Subject: Re:  About ring tone problem from DSL
> 
> 
> Dear Steward,
>       Thanks for your quick reply. We generally call from HS-telian Ip
> phone and Cisco Welgate. But we do not hear ring tone when called from
> dsl line. I have no knowledge of whether the modem is configured as
> router or not or can you tell me how to do that please? And the
> terminating device is mostly Quintum Gateways.
>        To mention here that our gatekeeper is working in full proxy
> mode.
> 
> Regards,
> Mahbubur Rahman
> Sr. Software Support Engineer.
> 
> REVE Systems
> 308-C, Malibagh Chowdhury Para
> Dhaka-1219, Bangladesh
> Tel.  +88-02-7217330
> Fax. +88-02-8251575
> Support Cell: +88-017-1474-3251, +88-017-1474-3385
> Support MSN ID: support@xxxxxxxxxxxxxxx
> Email & MSN ID: mahbub@xxxxxxxxxxxx


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