RouteToAlias

["webmaster" <webmaster@xxxxxxxxx>]

Hi,

I have on the same machine the following objects

 

- gnugk

- virtual queue

- external application written in vb.net

- a calling endpoint (sjphone)

 

Sjphone calls a 444........ number using gnugk and a routerequest event is generated. 

This application read RouteRequest on status port and issue a routetoalias command (followed by a cr-lf char) but there's no routing to gateway and no ACF to the calling endpoint.

 

I have also tryed to manually enter routetoalias command with correct parameters after RouteRequest event with no results.

 

I have configured my gateway alias as endpoint and neighbor with this SQLConfig

 

[SQLConfig]
NeighborsQuery=SELECT neighbors_name, ip_address, port, prefix, NULL, 0 FROM neighbors WHERE gk_name='%1'
PermanentEndpointsQuery=SELECT ip_address, port, endpoints_name, prefix FROM endpoints WHERE gk_name='%1'

 

The gateway is bound to prefix 444 on both endpoints and neighbors table and this is my virtual queue config

 

[RoutingPolicy::OnARQ]
default=vqueue,explicit
h323_ID=vqueue,explicit,internal

 

[CTI::Agents]
VirtualQueueAliases=vqueue
VirtualQueuePrefixes=444
RequestTimeout=10

What I'm doing wrong? 

__________________________

Giovanni Polidoro

7Host System Administrator

webmaster@xxxxxxxxx

 

 

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