RE: Routing H.323 calls to the first open machine

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Hi guys,

As a comment to this subject, using asterisk is great if you intend to pass
all H245 RTP traffic from your box, otherwise the GK will have to handle it.
You mentioned the ACD applications, is there any manual to using it or
writing the necessary code of the script?

Thanks,

Bassem

-----Original Message-----
From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx
[mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of Frank
Fischer
Sent: Sunday, September 04, 2005 12:42 PM
To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
Subject: AW:  Routing H.323 calls to the first open
machine

Hi Michal

> there is no failover, but the question did not mention this 
> scenario I think.
> On the other hand, such scenarios should be solved by using 
> an approtiate pbx solution, like Asterisk, which provides you 
> with call center features.

Disagree with you in this particular point. Hunting, crankback and failover
support is a key feature that should be supported by a Gatekeeper. Of couse
similar functionality is also supported in pbx solution but in a different
context (i.e. least cost routing). 
Basically i agree with you - one should choose very carefully what kind of
functionality should get implemented into a gatekeeper. A gatekeeper's
primary job is to do fast and reliable routing, not adding value added
services. Performance,  reliabilty and functionality often are a trade-off.

Greetings
Frank

> 
> ----- Original Message -----
> From: "Teodor Georgiev" <tgeorgiev@xxxxxxxxx>
> Sent: Sunday, September 04, 2005 12:09 PM
> 
> 
> > Michal, what would happen if the first gateway (with 
> priority=1) will fail 
> > to place the call through?
> > Will it be routed to the next gateway in the list?
> > As far as I know, GnuGK would not do it.
> > 
> > 
> > ----- Original Message ----- 
> > From: "Zygmuntowicz Michal" <m.zygmuntowicz@xxxxxxx>
> > To: <openh323gk-users@xxxxxxxxxxxxxxxxxxxxx>
> > Sent: Friday, September 02, 2005 2:50 AM
> > Subject: Re:  Routing H.323 calls to the 
> first open 
> > machine
> > 
> > 
> >> You can either:
> >> 1. Use the external ACD application (see www.gnugk.org).
> >> 2. Define a few gateways for the same prefix with capacity = 1 and 
> >> priority = 1.
> >>    An incoming call will be routed to the first available gateway.
> >> 3. Use your own external scripts to route calls.
> >>
> >> ----- Original Message ----- 
> >> From: "Nachman Yaakov Ziskind" <awacs@xxxxxxxxxx>
> >> Sent: Thursday, September 01, 2005 11:15 PM
> >>
> >>
> >>> ... I have a bunch of H.323 machines, all functionally 
> equivalent (i.e., 
> >>> a call center of sorts) and until now I've just published 
> a list of IPs 
> >>> and hoped that whatever one the caller picked would get answered.
> >>>
> >>> Now, there's enough of them that this is getting 
> cumbersome. SO, I'd like 
> >>> a device that would accept an incoming call and route it 
> to any available 
> >>> machine - dosen't matter which one, really. I thought 
> that a gatekeeper 
> >>> would do this, but the commercial gatekeeper that we 
> purchased earlier 
> >>> does NOT do this. Oh, well.
> >>>
> >>> So, does this gatekeeper do this? Does any other, that 
> anyone knows of?
> >>> Or, do I need an entirely different machine?
> >>>
> >>> Thanks!
> 
> 
> 
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SF.Net email is Sponsored by the Better Software Conference & EXPO
September 19-22, 2005 * San Francisco, CA * Development Lifecycle Practices
Agile & Plan-Driven Development * Managing Projects & Teams * Testing & QA
Security * Process Improvement & Measurement * http://www.sqe.com/bsce5sf
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