And the second and most important question: will the VirtualQueue=XXX work as if XXX would be a prefix or a full number? Because if it would be a prefix, it would allow to create more hunt groups, but if is the exact number, you are limited to one and only huntgroup on a gatekeeper, which does not scale very well.
Jan Willamowius wrote:
Are you sure you are using a GnuGk binary with VirtualQueues enabled ? if you are using the provided Windows binary, make sure it's compiled after July 4th.
Victor Stanescu wrote:
This is the only thing i get: ARJ|193.226.191.29:1720|655:dialedDigits|gw03-buh3:h323_ID|false|calledPartyNotRegistered;
when dialing 655 from a cisco gateway that is registered in the gatekeeper.
also, a f 655 gives this: f 655 SoftPBX: endpoint 655 not found!
The CTI::Agents contains VirtualQueue=655
Jan Willamowius wrote:
I would suggest you try it.
I just did a quick test with and E.164 number for the VirtualQueue and it just worked. You might run into trouble usinmg E.164 numbers for agents, but I haven't tried that.
Just put something like
[CTI::Agents] VirtualQueue=42
into your gatekeeper config.
Let me know if you run into problems using numbers.
Regards, Jan
Alexandru Coseru wrote:
Ok.. But then how can I assign a number to an alias using ACD ?
I can't call an alias from a voip phone or from PSTN...
-- Victor Stanescu, network engineer kpnQwest /GTS -Romania
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