Did you manage to build that configuration ?
I have the same problem....
Regards
Alex
----- Original Message -----
From: "Victor Stanescu" <victor.stanescu@kpnqwest.ro>
To: <openh323gk-users@lists.sourceforge.net>
Sent: Thursday, August 14, 2003 10:36 AM
Subject: Re: [Openh323gk-users] GnuGk ACD version 1.0 released
> Hello,
>
> I have tried to use the ACD feature to create a hunting between
> different voip terminals.
>
> The first idea i had was to declare a VirtualQueue=hunting, then define
> in the RasSrv::GWPrefixes the hunting=6, so any calls with 6.... will be
> routed to the virtual queue. It didn't work, just saying that 6.. is not
> registered.
>
> The second idea was to declare the VirtualQueue=6. No result again.
>
> How can i route calls to phone numbers (not h323 names) to the virtual
> queue? Like anybody who dials something begining with 6 will be routed
> to the VirtualQueue.
>
> Jan Willamowius wrote:
>
> > GnuGk ACD version 1.0 released
> > ==============================
> >
> > (Ok, it's been on the website a while, but I didn't get around to
announce it.)
> >
> > Download:
> > http://www.gnugk.org/h323-acd.html
> >
> > What is an ACD ?
> > ACD stands for "automatic call distribution". The GnuGk ACD will
> > handle calls that come in on GnuGk's VirtualQueues.
> > Based on different routing algorithms the calls are distributed to
> > a number of endpoints. This could for example be used to have
> > dozens of agents handle calls to a single support number.
> >
> > A quick test:
> > Start each of the following on a different console on the same
> > machine in that order. The ACD should connect to the gatekeeper,
> > and the calls to support and sales should be routed to willi and jan.
> >
> > gnugk -tt -c gnugk_acd.ini
> > GnuGkAcd.sh (on Windows: gnugkacd.bat)
> > ohphone --listenport 1810 -a -l -u jan
> > ohphone --listenport 1820 -a -l -u willi
> > ohphone --listenport 1830 -u extern1 sales
> > ohphone --listenport 1840 -u extern2 support
> >
> > Take a look at gnugk_acd.ini to see how the ACD is configured on GnuGk
> > and see ACDConfig.properties and ACDAgentConfig.properties for the
> > ACD config.
> >
> >
> > The creation of the ACD has been sponsored by IPTEL Inc.
(www.iptel.com).
> > The application is now available to everybody under GPL license.
> >
> > I'm looking forward to getting more sponsorship from GnuGk users to
> > create or enhance free applications. Contact me if you are interested
> > in sponsoring certain features or applications.
> >
> > Have fun!
> >
>
> --
> Victor Stanescu, network engineer
> kpnQwest /GTS -Romania
>
>
>
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