Von: "Joao S. O. Bueno Calligaris" <gwidion@xxxxxxxxxx> > You see, the GIMP is not exactly with exceeding developer resources, > and every single person I see trying to approach the project either > here or over bugzilla gets a rude answer that might have turned then > away for good. There are canned messages in Bugzilla. In my opinion, they are a bit too friendly - I know for sure that I'd get annoyed by ten "Thanks" for bugs that are closed as duplicates. Their main problem, is that besides a firendly "Thanks" and some explanatory text about why the bug is in its current state now, there's no further helpful information, like "this bug is a duplicate[...] you can check for existing bugs at http://bugzilla.gnome.org/browse.cgi?...";. I've talked to one of the Bugzilla maintainers about this, but so far nothing has happened (he didn't make any prmises, to be fair). Maybe this should be proposed again. > Example: > from: > "we don't take bug reports against outdated development versions > anyway." > to: > "Please, post bugs only using the latest development version. " We do have a list etiquette at http://www.gimp.org/mail_lists.html. I'd like to suggest that it is moved above the mailing lists, maybe it will be read more often then. We even have a paragraph there about the situation above: "Check your facts. Before reporting problems, check again. Make sure you are following the intructions correctly and that your version is not old[...]" Maybe we should advertise it a bit more - standard gimp.org message footers, anyone? In addition, I think that the list etiquette should point to the "smart questions" guide: http://www.catb.org/~esr/faqs/smart-questions.html Yes, I know that some think that this document is rude, but it has been incredibly useful for me. I always go back and read it when I find myself asking too many simple questions per time frame. HTH, Michael -- "Feel free" - 5 GB Mailbox, 50 FreeSMS/Monat ... Jetzt GMX ProMail testen: www.gmx.net/de/go/mailfooter/promail-out _______________________________________________ Gimp-developer mailing list Gimp-developer@xxxxxxxxxxxxxxxxxxxxxx https://lists.XCF.Berkeley.EDU/mailman/listinfo/gimp-developer
