On Sun, 2010-12-05 at 01:30 +0100, Michael Schwendt wrote: > On Sun, 05 Dec 2010 10:06:03 +1000, Brendan wrote: > > > > > > > On 12/04/2010 02:15 PM, "JÃhann B. GuÃmundsson" wrote: > > > Where do reporters opt out from this process? > > > > Is it really so bad? This gentle reminder simply gives the reporter the > > opportunity to let us know whether the unclosed bug is still present in > > a later release. I think this info is very useful for the maintainers > > and bugzappers. Once every 6 months... > > Too many tickets, too many reminders. After six months, the reporter maybe > doesn't even work on the same software anymore. 'I don't use this any more, so let's leave it closed'. Takes three seconds. > And cannot allocate the > time to review all these old tickets. They don't have to. If you filed a bug that you can't follow up on any more, in the general case, you can just say so, and close it. In this case, you don't have to lift a finger, because the bug will get automatically closed soon anyway. That's what the needinfo is telling you. > For issues that persist, a different user will [need to] open a new > ticket. And who will pay attention and notice that it's the same issue > that was closed WONTFIX N*6 months ago? No, they won't. All they have to do is update the 'version' field on the bug to a currently supported release, and then it won't get closed. That's why we send out the needinfo in the first place: to alert the reporter to this. -- Adam Williamson Fedora QA Community Monkey IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org http://www.happyassassin.net -- test mailing list test@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe: https://admin.fedoraproject.org/mailman/listinfo/test
