On Sun, 05 Dec 2010 10:06:03 +1000, Brendan wrote: > > > On 12/04/2010 02:15 PM, "JÃhann B. GuÃmundsson" wrote: > > Where do reporters opt out from this process? > > Is it really so bad? This gentle reminder simply gives the reporter the > opportunity to let us know whether the unclosed bug is still present in > a later release. I think this info is very useful for the maintainers > and bugzappers. Once every 6 months... Too many tickets, too many reminders. After six months, the reporter maybe doesn't even work on the same software anymore. And cannot allocate the time to review all these old tickets. For issues that persist, a different user will [need to] open a new ticket. And who will pay attention and notice that it's the same issue that was closed WONTFIX N*6 months ago? Automated closing of old tickets certainly is useful for some issues, which have been fixed with no related activity in bugzilla. But all those tickets get closed as WONTFIX, which is wrong. And false positives get closed as WONTFIX, too. A call for action should only be issue if somebody promises to work on the ticket, to create a fix or communicate with the reporter. Also don't forget the bad experience due to tickets, which get closed again after another 6 months. -- test mailing list test@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe: https://admin.fedoraproject.org/mailman/listinfo/test
