On Fri, Apr 21, 2023 at 09:38:26AM +0300, Alexander Bokovoy wrote: > My main trouble with Discourse and other places where I try to help > people with answers to their questions is that forums promote a drive-by > questions without further engagement. This experience is opposite to > what forum proponents are claiming but I see it pretty consistently on > Discourse, on Stackoverflow sites, on Reddit and in many other places. I think some of that is natural in any support forum. The same thing happens on the Fedora Users' mailing list. > In my area, identity management and authentication, the topics are > complex enough to want to help others but lack of further engagement > simply kills any interest to use a particular discussion board. If > people asking questions aren't interested in getting the answers or even > tying in the ends for their own questions, it comes hard to keep an > interest in helping those people again and again. > > I can point you to one specific topic on Fedora Discourse as an example: > https://discussion.fedoraproject.org/t/fedora-login-bug-having-a-128-character-password-breaks-otp-and-will-lock-users-out-of-account/78960 Well, in that case, I think the person was primarily interested in getting access to their account back, not the underlying bug. Justin helped them find where to file a ticket, and presumably everything was resolved from their point of view. > I would have supposed that someone would follow-up, right? As a > FreeIPA maintainer in Fedora, as an upstream FreeIPA contributor and a > contact for security issues, I have never been contacted with either > details for what the thread claims to happen or never got any follow-up > on the thread to my comments. I really don't think that's a _tooling_ issue. > > This is an experience I want to avoid. If this is what Matthew is > proposing a Fedora development discussions to be, then sorry, this is > not an improvement. Well, no. It is not what I am proposing. -- Matthew Miller <mattdm@xxxxxxxxxxxxxxxxx> Fedora Project Leader _______________________________________________ devel mailing list -- devel@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to devel-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/devel@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
