Re: bugzilla bugzappers?

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* Orcan Ogetbil [04/11/2010 09:35] :
>
> The extreme inefficiency comes from the bugs that I can't reproduce,
> the upstream can't reproduce, and the user isn't responding. And this
> happens *a lot*. Most of the time, they don't even put down the steps
> to reproduce. Can we at least mandate including the steps to reproduce
> in the ABRT reports?

Is there any reason you can't close these bugs with a INSUFFICIENT_DATA
resolution? This seems to be the most appropriate thing to do in this case.

Emmanuel

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