Am Sonntag, den 11.07.2010, 06:13 +0200 schrieb Kevin Kofler:
> Matt McCutchen wrote:
> > If you're suggesting that an upstream bug report is information needed
> > to understand a Fedora bug, that's absurd. It's a step taken to resolve
> > the bug. Would you mark a bug INSUFFICIENT_DATA because the reporter
> > didn't provide a patch?
>
> Providing a patch is actually hard. Reporting a bug in the upstream bug
> tracker is just a matter of filling out the form, if the reporter refuses to
> do that, it's only pure laziness.
Bingo! The very same could be said for the maintainer. :P
The difference between the bug reporter and the package maintainer is:
* The maintainer already knows the upstream bugtracker, the user
not necessarily.
* The maintainer already has a login to the upstream bugtracker.
You can expect a maintainer to have a login to all trackers of
the programs he maintains, but you cannot expect a user to have
logins for the trackers of each and every piece of software he
uses.
* The maintainer often knows upstream and how to reach them best,
the user not.
* The maintainer often knows upstream and their particular needs,
the user doesn't, thus the maintainer can file bugs more
efficiently.
* The maintainer already knows what additional info upstream might
ask for, so he can ask in the downstream bug report before
submitting the bugs upstream. This makes life easier for
upstream and thus it is more likely, they find the time to
actually fix the bug.
Regards,
Christoph
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