On Mon, 2014-08-11 at 15:58 +0300, Elad Alfassa wrote:
> Hi.
>
> I'll avoid quoting a whole bunch of stuff and get straight to the
> point:
> I agree with all the points Bastien raised.
>
> Furthermore, I think it would be best if the problem will be reported
> *automatically*.
> You can allow the user to comment on the problem if they have anything
> to add directly from the notification ("The problem has been reported.
> [comment]"). The "comment" button would open a simple screen in which
> they'll be able to comment, but there shouldn't be a "progress" screen
> for comment submission - it should be done in the background. There's
> no real reason to make the user watch a progress screen when they
> report a comment, and no real reason for them to close the dialog
> manually.
That sounds good. I will try to implement it.
>
> Another thing worth considering is having a button in the notification
> to re-launch the program that crashed if it was a desktop app and not
> a background service.
>
I have filed an upstream ticket for it:
https://github.com/abrt/abrt/issues/833
> Users should be able to disable this kind of automatic reporting in
> the privacy panel in Settings.
>
I have asked Bastien Nocera for a guidance on this:
https://lists.fedoraproject.org/pipermail/desktop/2014-August/010099.html
> Ideally you want the reporting process to be un-intrusive and to take
> little to no time from the user.
> If you make the user wait more than a minute just to report an issue,
> they'll not do it again ever.
Thank you for your great ideas!
>
Jakub
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