On Fri, 2004-04-23 at 13:54, Shahms King wrote: > > let me give you a few common examples: > > 1. prof in the dept with a laptop > > 2. my dad > > > > both run linux. I am the 'admin' for both machines. However I do not > > have immediate access to ssh into the machine. So I have to be able to > > talk them through things. Have you ever talked someone through vim or > > emacs for editing a file in /etc? it's a nightmare. > > Well, aside from the issues of both vim and emacs being really, really > unfriendly to first time users, talking someone through editing a text > config file is much easier than trying to have them navigate a UI. Hmm, though maybe the desktop sharing gadget in FC2 is helpful (although, if ssh doesn't work - is that a firewall thing? - I guess VNC won't either) Has anyone external tried out the desktop sharing in a helpdesk-type situation? Havoc