RE: Customers getting "Page Cannot be Displayed" over SSL

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Can't possibly be a keep-alive problem with the following line is in the config:

     SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown downgrade-1.0 force-response-1.0  

I can however think of another issue with MSIE which may cause such behaviour.
Do you happen to apply compression? (mod_deflate)
In that case make sure that JS and CSS are NOT compressed when served to MSIE.

And as says Bowl, "a quick test would tell a lot..."

-ascs
 
-----Message d'origine-----
De : Boyle Owen [mailto:Owen.Boyle@xxxxxxx] 
Envoyé : vendredi 1 février 2008 09:15
À : users@xxxxxxxxxxxxxxxx
Objet : RE:  Customers getting "Page Cannot be Displayed" over SSL

> -----Original Message-----
> From: Douglas Hobaugh [mailto:doug@xxxxxxxxxx]
> Sent: Thursday, January 31, 2008 5:33 PM
> To: users@xxxxxxxxxxxxxxxx
> Subject:  Customers getting "Page Cannot be Displayed" 
> over SSL
> 
> Hi all, I hope this is the correct list. First time posting.
> 
> I am getting a lot of customers complaining that they get "Page Cannot 
> be Displayed" errors when they connect to our SSL server.

Browser messages are practically worthless - what's in the error log?

Otherwise, guessing... hostname/common-name mismatch, cipher mismatch, keep-alive problems... you name it.

Is your site top-secret? Because a quick test would tell a lot...


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