Re: webmaster@xxxxxxxxxxxxxxxxx

[Mike McGrath <mmcgrath@xxxxxxxxxx>]

Mike McGrath wrote:
> Thats what we're trying to decide.  In general I'd prefer not to have 
> the webmaster@xxxxxx go to any ticketing system.  One of the reasons 
> the previous system failed was because of the spam to actual ratio.  
> We've talked about having all webmaster@xxxx mail bounce with a 
> message saying to use a ticketing system.  But even then it requires 
> an FAS account.
> There actually is a way to allow trac to do anonymous ticket 
> creation.  Is anyone here interested in having webmaster@xxxx go to them?

Ricky, do you happen to know how many actual requests came through there 
in say a month?  Perhaps a bounce with notification to our ticketing 
system is the best thing.  Those without an account can email 
admin@xxxxx  Its not the best solution but I think it would work.

   -Mike