On 7/12/07, Ricky Zhou <ricky@xxxxxxxxxxxxxxxxx> wrote:
Hi! As mentioned in https://www.redhat.com/archives/fedora-devel-announce/2007-July/msg00003.html, the Infrastructure team has recently switched ticketing systems from OTRS to Trac (previously, webmaster@xxxxxxxxxxxxxxxxx went to OTRS), which means that we need a new place for website requests. Right now, a FAS account is required to submit a ticket to Trac, so this may not fit our needs exactly. Does anybody have any suggestions for how we should handle website tickets (hopefully somewhat spam-resistant, unlike OTRS)? Thanks, Ricky
Looking aliases in lockbox, webmaster is still pointing to otrs. I'm not sure how and where to point to with new ticketing system. Mike? # OTRS - ticketing system voting: otrs webmaster: otrs tickets: otrs logo: otrs -- Thomas Chung http://fedoraproject.org/wiki/ThomasChung
