On Mon, 24 Oct 2022 04:26:10 +1030 Tim via users <users@xxxxxxxxxxxxxxxxxxxxxxx> wrote: > On Sun, 2022-10-23 at 10:28 -0700, stan via users wrote: > > I've noticed this exact trend. I think it is a management climber > > wanting to cut costs to get ahead, regardless what it does to > > customer service, and thus company reputation. And, unless my > > issue is absolutely essential, I *do* give up in disgust. I guess > > that is mission accomplished for them. > > > It enables them to stand up and say we've had an 80% reduction in > complaints since implementing the new system. > > Sadly some of them will actually believe that they've made things more > efficient, and not even realise what they've actually done. Though > others will, and don't give a damn. This is the kind of thing taught in MBA courses, so both of these are possible. > Have you ever seen the Yes Minister episode with the new hospital that > had no patients (and mightn't, for years), yet they had a massive > staff, all pointlessly doing things? Nobody working at the hospital > saw anything wrong with it. I haven't, but this is bureacracy run amok. Usually, the bureaucracy can't be subject to real world pressures (profitability) in order to reach such extremes. But I might be wrong, given how corporations have used their power to prevent competition by using regulatory clout. > Sometimes I feel like I'm in a Monty Python sketch, trying to win an > argument against John Cleese. > > I certainly felt that way earlier this year trying to deal with the > phone company over broken equipment that needed replacing. It took > well over 18 months to get it done. They tried every delaying tactic > under the sun. Wanted pointless, and excessively moronic, things done > repeatedly. e.g. Can you take a photo of your phone not working and > send it to me? It's what happens when you let non-technical people > work in a technical area. > > And I'm currently going through the same kind of crap with the local > council over them destroying my lawn. They had the nerve to ask for > photographic evidence that I had one before they did what they did. > Wow! It certainly does sound like you are living in a Monty Python skit. Apologies, but I had to laugh when I read about your travails. Monty Python indeed. I think we are getting far afield from Fedora here, so I'm going to bow out of the conversation now. _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
