On Sun, 2022-10-23 at 10:28 -0700, stan via users wrote: > I've noticed this exact trend. I think it is a management climber > wanting to cut costs to get ahead, regardless what it does to customer > service, and thus company reputation. And, unless my issue is > absolutely essential, I *do* give up in disgust. I guess that is > mission accomplished for them. It enables them to stand up and say we've had an 80% reduction in complaints since implementing the new system. Sadly some of them will actually believe that they've made things more efficient, and not even realise what they've actually done. Though others will, and don't give a damn. Have you ever seen the Yes Minister episode with the new hospital that had no patients (and mightn't, for years), yet they had a massive staff, all pointlessly doing things? Nobody working at the hospital saw anything wrong with it. Sometimes I feel like I'm in a Monty Python sketch, trying to win an argument against John Cleese. I certainly felt that way earlier this year trying to deal with the phone company over broken equipment that needed replacing. It took well over 18 months to get it done. They tried every delaying tactic under the sun. Wanted pointless, and excessively moronic, things done repeatedly. e.g. Can you take a photo of your phone not working and send it to me? It's what happens when you let non-technical people work in a technical area. And I'm currently going through the same kind of crap with the local council over them destroying my lawn. They had the nerve to ask for photographic evidence that I had one before they did what they did. -- NB: All unexpected mail to my mailbox is automatically deleted. I will only get to see the messages that are posted to the list. The following system info data is generated fresh for each post: uname -rsvp Linux 5.19.15-201.fc36.x86_64 #1 SMP PREEMPT_DYNAMIC Thu Oct 13 18:58:38 UTC 2022 x86_64 _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue