On 11/11/13 08:40, Sam Varshavchik wrote:
Don't exclude the possibility that the modem itself is flipping out. My DSL started going down once a week or so, some years ago. Powercycling the modem always put me back online. Troubleshooting with the ISP wasn't very productive. I ended up buying a new modem, and that was it. The old modem is still sitting in a dusty cabinet, and I actually pulled it out, in a pinch, when I suspected a problem with my current modem.
I would not hesitate to try a new one if it was readily available to me but as I understandit the modem is unique to their service/system. The old one had transmit and receive coax cables between it and the antenna, this one uses only one coax but I believe part of the radio circuitry is in the modem with intermediate frequency signaling between it and the antenna. It needs to do things like control the subscriber transmitter power with varying weather conditions, stuff that would be different than a cable modem.
Tech support did suggest that it could be a modem problem but I generally try to avoid going through their troubleshooting procedure, at least leave that 'til last..
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