DNS problem -

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Recently we have begun to have problems with our browsers stopping to work, ask it to go to a bookmark address and nothing happens, everything stops until an error message comes up that the address can not be found.

Thunderbird continues to receive e-mail unless I restart Thunderbird, then it is unable to find gmail.com. The problem exists on two F-19 computers and several Apple computers on the LAN, in fact I often become aware of the problem when someone complains that the internet connection is down.

I can always restore normal operation by re-starting the Viasat modem, a process that takes several minutes and is an annoyance.

I have determined that I can enter a numeric address e.g. 199.106.52.212 for viasat.com and that works as expected. At the request of viasat tech support I tried taking the router out of the circuit and connecting directly to the modem, that effected no change. Curiously, at the time this this morning when the problem was manifest tech support's "computer was down" which left me wondering if there was a correlation with my apparent DNS problem. I was asked to call back in a few hours, I did that.

The tech support person seemed to take offense at my claiming there was a DNS problem and went on to explain that I probably have a dhcp problem and we need to start by "re-setting my NIC." From there on the conversation began to deteriorate and she accused me of shouting at her, I was able to extricate myself gracefully after that and agree that I would call back when I had more time to devote to troubleshooting.

Am I missing some point here? Is there some connection between dhcp and dns that I am not aware of. My dhcp server is in the router and deals with about thirty addresses on the LAN and works faultlessly as far as I can see.

Any thoughts appreciated,

Bob


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http://www.qrz.com/db/W2BOD

box10   Fedora-19/64 bit Linux/XFCE


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