Re: DNS problem -

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On 11/10/2013 14:57, Bob Goodwin ~ Zuni, Virginia, USA wrote:
> 
> Recently we have begun to have problems with our browsers stopping to
> work, ask it to go to a bookmark address and nothing happens, everything
> stops until an error message comes up that the address can not be found.
> 
> Thunderbird continues to receive e-mail unless I restart Thunderbird,
> then it is unable to find gmail.com. The problem exists on two F-19
> computers and several Apple computers on the LAN, in fact I often become
> aware of the problem when someone complains that the internet connection
> is down.
> 
> I can always restore normal operation by re-starting the Viasat modem, a
> process that takes several minutes and is an annoyance.
> 
> I have determined that I can enter a numeric address e.g. 199.106.52.212
> for viasat.com and that works as expected. At the request of viasat tech
> support I tried taking the router out of the circuit and connecting
> directly to the modem, that effected no change. Curiously, at the time
> this this morning when the problem was manifest tech support's "computer
> was down" which left me wondering if there was a correlation with my
> apparent DNS problem. I was asked to call back in a few hours, I did that.
> 
> The tech support person seemed to take offense at my claiming there was
> a DNS problem and went on to explain that I probably have a dhcp problem
> and we need to start by "re-setting my NIC."  From there on the
> conversation began to deteriorate and she accused me of shouting at her,
> I was able to extricate myself gracefully after that and agree that I
> would call back when I had more time to devote to troubleshooting.
> 
> Am I missing some point here? Is there some connection between dhcp and
> dns that I am not aware of. My dhcp server is in the router and deals
> with about thirty addresses on the LAN and works faultlessly as far as I
> can see.
> 
> Any thoughts appreciated,
> 
> Bob
> 
> 

DHCP is used to distribute DNS resolvers to your LAN.

What resolvers do you get via DHCP?

(Check Network Manager or /etc/resolv.conf)
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