OT wrong attitude? was Re: [Newbie]Can't get mouse to work in X

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I agree as well.  I am a newbie as well (not just to Xfree86 but also with 
Linux in general). I suspect that my experience with these 
newslist/communities is similar to many other newbies and was thinking of 
ways that it might be improved.  

Some sort of "Report" that newbies are required to fill out as they submit and 
get their problems answered may be beneficial to the community as a whole.  I 
understand that more advanced users would find this experience tedious and 
restraining but speaking as a newbie, I think that it would prove to be very 
helpful for me.  If I were forced to fill out fields of information, I might 
resolve my question before I even have to put it to the list.  For example, 
what version of XFree86 am I using? What operating system? Which kernel? etc. 
Those type of questions could form the first part of the "Report".  Next, 
might be a section on a statement of the problem.  Then, perhaps, a section 
outlining any error messages that were given and a few lines from /var/log 
files...

I believe that there are three main advantages to this:

1. Forces newbies to work through their problems systematically and ensures 
that they provide the specific information that will allow a more advanced 
user to make meaningful suggestions.  As a newbie, I am not always sure which 
information is important to provide in a post and which is just extraneous. 

2. The addtional structure and organization may make it easier for others 
experiencing similar problems to find an answer more efficiently.

3. It may encourage newbies to follow-up with how they resolved their 
difficulties.  I, for one, would appreciate a more guided tour of the problem 
solving experience and if I knew that a follow-up was my "payment" for all of 
the helpful suggestions that I got along the way, I would be more than happy 
to give back to the community.  To be completely honest, I am nervous about 
sending back a message that "such and such approach was successful" for fear 
that it was redundant and was just creating more "spam" on the list.

Anyways, if you think that this is a good idea and are willing to put in a 
little time to make it happen, I would be happy to hear from you so that we 
can write up a more formal proposal.  I apologize for yet another off-topic 
post but I think of it as "short-term pain for long term gain".

Take care,
geoff

On Tuesday 04 June 2002 09:41, Christensen Tom wrote:
> I would have to agree, I hate that about lots of forums/message boards I
> visit, people will be discussing a problem, with suggestions, and the
> person with the problem goes and tries this and that, and then after the
> last suggestion there's just nothing.. did the last suggestion work? Did
> the person just give up? There's no way to tell, unless you want to go
> through and try everything in the whole message thread, and then see if it
> fixes the problem.  I do think as a community it should be understood that
> when you get your problem fixed you should reply, and detail how you fixed
> it, so that people with the same problem can see how to do it.
>
>
> From: Dexter Filmore <Dexter.Filmore@gmx.de>
>
> >Reply-To: newbie@XFree86.Org
> >To: newbie@XFree86.Org
> >Subject: OT wrong attitude? was Re: [Newbie]Can't get mouse to work in X
> >Date: Tue, 4 Jun 2002 15:19:46 +0200
> >
> >On Mon, 03 Jun 2002 14:50:35 -0400
> >
> >"Joel Limardo" <admin@j-enterprises.com> wrote:
> > > I'll give that a try. If you don't hear from me again, it worked.
> >
> >Is it only me who thinks that this is not the right attitude among open
> >source folks since there's a differnce between a community and a free
> >supoort hotline?
> >
> >Dex
> >_______________________________________________
> >
> >Newbie@XFree86.Org
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