On 9/30/22 16:19, Bird, Tim wrote:
E-mails sent from a web interface could have as much structure as you'd like. So one avenue would be to set up a nice interface for bug reporting, that just delivered the form data in e-mail format to the proposed bug-receiving mail list. Also, if an e-mail receiver (something automated) gave a quick response on missing fields, I think you could quickly train users (even first-time bug submitters) to provide required data, even if they're sending from a free-form e-mail client. Just my 2 cents. -- Tim
Debian uses an email based bug tracker and you know what? Most people avoid it like a plague. It's a hell on earth to use. Ubunutu's Launchpad which looks and feels like Bugzilla is a hundred times more popular. Sometimes programmers have to realize that most people around are not as smart as they are. Best regards, Artem
