Re: SUBSCRIBE error message

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2016.Február 25.(Cs) 22:33 időpontban Joseph Mays ezt írta:
> I searched in the archives for this error, but didn’t find it exactly. I
> should say that I am working with a system I did not set up, so my
> understanding of Squirellmail and Cyrus is incomplete. Redhat Linux with
> Squirrelmail and Cyrus Imap. Lots of users, and everything works, but one
> user has started getting an error message upon logging in.
>
>
>
> ERROR: Could not complete request.
> Query: SUBSCRIBE "Junk E-Mail"
> Reason Given: Subscribe: Mailbox does not exist
>
> Everything else about the mail account is there and seems to work, but the
> user cannot access their Junk Email folder. The folder seems to be there
> and accessible in the directory structure.

I'm using Dovecot and there's a .subscriptions file in every users' mail
directory. I'm not familiar with your setup - neither you completely are
as you've wrote - so I would check the subscription mechanism.
Check the permissions of the particular user's mail directory (by for e.g.
comparing to other users') and check out the subscriptions file (if it is
there in your case). There might be automatic subscriptions set up.
Therefore here comes another question: why this user haven't subscribed to
this folder? I would guess this is one of the default folders on your
setup. The user might inadvertently unsubscribed, or somehow lost the
subscription. Study the subscription file and compare it to others.
Do you have a backup? You may try to restore some key files in case they
seem to be damaged in some way...

Good luck: Dw.
-- 
dr Tóth Attila, Radiológus, 06-20-825-8057
Attila Toth MD, Radiologist, +36-20-825-8057

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