On Mon, August 17, 2015 22:17, jimmy cho wrote: > Hi, > > Thank you for the reply, > > Yes squirrelmail account is sales@xxxxxxxxxxxx > <sales@xxxxxxxxxxxx> > > logged in as the user sales. the email is from the sender > 3FIQ@xxxxxxxxxx . The mail header is > > > Return-Path: <3FIQ@xxxxxxxxxx> ... > Reply-To: <sales@xxxxxxxxxxxx> > > > Problem is when reply-all is selected, the sender > > 3FIQ@xxxxxxxxxx > > is not listed in the To: field only the cc addresses. The email > was > sent and the sender never got the reply because the user did not spot > the > missing 3FIQ@xxxxxxxxxx address. I agreed the email header is > defective because of the erroneous Reply-To: . But the From: field > entry 3FIQ@xxxxxxxxxx should be in the To: field in the reply email > compose page. > > rgds > > Jimmy > > > On Tue, Aug 18, 2015 at 12:54 PM, Paul Lesniewski <paul@xxxxxxxxxxxxxxxx> > wrote: > >> On 8/17/15, jimmy cho <jcho@xxxxxxxxxxxxxxxx> wrote: >> > Hi, >> > >> > squirrelmail *Stable version snapshots* *(1.4.23-svn)* >> > squirrelmail-20150817_0200-SVN.stable.tar.gz >> > >> > Centos 7 >> > php 5.4 >> > postfix 2.10 >> > dovecot-2.2.10 >> > >> > The Sender is 3FIQ@xxxxxxxxxx >> >> Please send full headers. "Sender" without more context is ambiguous. >> >> > cc list is " tanker" <purtanker@xxxxxxxxxxxxx>, >> > <tanker-a@xxxxxxxxxxxxx>, >> > "Alk Rt" <alok.rawat@xxxxxxxxxxxxx>, >> > "Chine Kh" <chr@xxxxxxxxxxxxx> >> > Email is addressed to sales@xxxxxxxxxxxx >> > >> > When the reply all selection is made >> > >> > The To: field is populated with >> > >> > "tanker" <purtanker@xxxxxxxxxxxxx>, <tanker-a@xxxxxxxxxxxxx>, >> "Alk >> Rt" >> > <alok.rawat@xxxxxxxxxxxxx>, >> > "Chine Kh" <chr@xxxxxxxxxxxxx> >> > >> > which are the CC adddresses in the email. >> > >> > The sender 3FIQ@xxxxxxxxxx is not in the To: field. >> > >> > >> > One issue seem in the email header is the Reply-To is set with >> > sales@xxxxxxxxxxxx. When another webmail client is used, the sender >> email >> > is place in the To: field. >> >> Then perhaps your bug report should go to the other webmail system >> that does not respect the Reply-To header. Sounds like SquirrelMail >> is doing exactly what it should, at least guessing without seeing all >> the details. >> >> > When the squirrelmail 1.4.22 version is used, the >> sales@xxxxxxxxxxxx >> > is place in the To: field >> >> So I'll guess that the account you're logged into is >> sales@xxxxxxxxxxxx (but it's your job to tell me things like that). >> If that's the case, you can look at the setting: Options==>Display >> Preferences==>Include Me in CC when I Reply All >> >> > and the cc addresses are placed in the CC: >> > filed. The sender address 3FIQ@xxxxxxxxxx cannot be found. >> >> See above. >> >> -- >> Paul Lesniewski >> SquirrelMail Team >> Please support Open Source Software by donating to SquirrelMail! >> http://squirrelmail.org/donate_paul_lesniewski.php Reply-TO: exists explicitly to force replies to go to that address. Emails generated from Web Forms have to use the web user as the FROM address to pass through anti-spam filters, but when the person receiving the email replies they expect the mail to go back to the person who filled out the form not the computer. Any other result causes problems. <RANT>They had to invent a special header 'X-Sender:' to deal with the defective programs which ignore the Reply-To field in favor of the FROM field.</RANT> ------ William R. Mussatto Systems Engineer http://www.csz.com 909-920-9154 ------------------------------------------------------------------------------ ----- squirrelmail-users mailing list Posting guidelines: http://squirrelmail.org/postingguidelines List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List archives: http://news.gmane.org/gmane.mail.squirrelmail.user List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
