Re: Reply All does not include the Sender email address.

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Hi,

Thank you for the reply,

Yes  squirrelmail account is   sales@xxxxxxxxxxxx
<sales@xxxxxxxxxxxx>

logged in as the  user sales.     the email  is from the sender
3FIQ@xxxxxxxxxx .  The mail header is


Return-Path: <3FIQ@xxxxxxxxxx>
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on cccxith.com
X-Spam-Level:
X-Spam-Status: No, score=0.0 required=6.0 tests=SPF_PASS,URIBL_BLOCKED
     autolearn=unavailable autolearn_force=no version=3.4.0
X-Original-To: sales@xxxxxxxxxxxx
Delivered-To: sales@xxxxxxxxxxxx
Received: from mail3.sa47.com (mail3.satc7.com [])
     by cccxxith.com (Postfix) with ESMTP id C9E6C826C19C4
     for <sales@xxxxxxxxxxxx>; Thu, 13 Aug 2015 21:22:03 +0800 (SGT)
MIME-Version: 1.0
Content-Type: multipart/mixed;
     boundary="----_=_NextPart_001_01D0D5C9.5BDB8400"
Content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5
Subject: Tango: Final Outstanding
Date: Thu, 13 Aug 2015 13:10:16 -0000
Message-ID: <5895F58F1CBCFB4B9798B816644E0A320285CBF8@xxxxxxxxxxxxxxxxxxx>
In-Reply-To: <5895F58F1CBCFB4B9798B816644E0A32020F408A@xxxxxxxxxxxxxxxxxxx>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Topic: Tango: Final Outstanding
Thread-Index: AdDUC/C+4QueShRdQL+Ib7kuEwoRpg==
References: <OF09125DEE.DEA5422C-ON48257B95.00122404-48257B95.00127049@xxxxxxxxxxxxx>
<000001ce7153$98f91cd0$caeb5670$@singnet.com.sg>
<25ea01ce7155$199977d0$4ccc6770$@ewliner.com>
<00ba01ce7157$81d7a590$8586f0b0$@ewliner.com>
<OFE1590139.822B0650-ON48257B97.004D946D-48257B97.004DD62B@xxxxxxxxxxxxx>
<003001ce73a0$55c41b00$014c5100$@ewliner.com>
<B1F64A67DE10644C8CBA4A63E0166F118BAED4D6@uk-site0-ex01>
<002401ce73e8$c70e67a0$552b36e0$@ewliner.com>
<OFF03F7889.17EE55DA-ON48257B9B.002036D2-48257B9B.0020541C@xxxxxxxxxxxxx>
<010001ce7622$85280080$8f780180$@ewliner.com>
<OF63A1FF93.30113491-ON48257B9B.00242657-48257B9B.00245664@xxxxxxxxxxxxx>
<011901ce77b3$255c2450$70146cf0$@ewliner.com>
<OF7B7C36CE.F2506CA5-ON48257B9D.002257A5-48257B9D.00228A16@xxxxxxxxxxxxx>
<5895F58F1CBCFB4B9798B816644E0A32020F408A@xxxxxxxxxxxxxxxxxxx>
From: <3FIQ@xxxxxxxxxx>
To: "Sales" <sales@xxxxxxxxxxxx>
Cc: "purchase tanker" <purtanker@xxxxxxxxxxxxx>,
     <tanker-a@xxxxxxxxxxxxx>,
     "Alk Rt" <alok.rawat@xxxxxxxxxxxxx>,
     "Chine Kh" <chr@xxxxxxxxxxxxx>
Reply-To: <sales@xxxxxxxxxxxx>


Problem is when reply-all is selected,  the sender

3FIQ@xxxxxxxxxx

is not  listed  in the To: field   only the  cc addresses.    The email was
sent and the  sender never got  the reply because the user did not spot the
missing   3FIQ@xxxxxxxxxx  address.   I  agreed the email  header is
defective because of  the  erroneous Reply-To:  .  But  the  From: field
entry    3FIQ@xxxxxxxxxx  should be in the To:  field  in the reply  email
compose page.

rgds

Jimmy


On Tue, Aug 18, 2015 at 12:54 PM, Paul Lesniewski <paul@xxxxxxxxxxxxxxxx>
wrote:

> On 8/17/15, jimmy cho <jcho@xxxxxxxxxxxxxxxx> wrote:
> > Hi,
> >
> > squirrelmail  *Stable version snapshots* *(1.4.23-svn)*
> > squirrelmail-20150817_0200-SVN.stable.tar.gz
> >
> > Centos 7
> > php 5.4
> > postfix 2.10
> > dovecot-2.2.10
> >
> > The Sender is  3FIQ@xxxxxxxxxx
>
> Please send full headers.  "Sender" without more context is ambiguous.
>
> > cc list is   " tanker" <purtanker@xxxxxxxxxxxxx>,
> > <tanker-a@xxxxxxxxxxxxx>,
> > "Alk Rt" <alok.rawat@xxxxxxxxxxxxx>,
> >      "Chine Kh" <chr@xxxxxxxxxxxxx>
> >  Email is addressed to  sales@xxxxxxxxxxxx
> >
> > When the reply all selection is made
> >
> > The To: field is populated with
> >
> > "tanker" <purtanker@xxxxxxxxxxxxx>,   <tanker-a@xxxxxxxxxxxxx>,    "Alk
> Rt"
> > <alok.rawat@xxxxxxxxxxxxx>,
> >      "Chine Kh" <chr@xxxxxxxxxxxxx>
> >
> > which are the CC adddresses  in the  email.
> >
> > The sender  3FIQ@xxxxxxxxxx   is  not in the  To: field.
> >
> >
> > One issue seem in the email header is the  Reply-To is set with
> > sales@xxxxxxxxxxxx.  When another webmail client is used,  the sender
> email
> > is place in the To: field.
>
> Then perhaps your bug report should go to the other webmail system
> that does not respect the Reply-To header.  Sounds like SquirrelMail
> is doing exactly what it should, at least guessing without seeing all
> the details.
>
> > When the squirrelmail 1.4.22 version is used,  the    sales@xxxxxxxxxxxx
> > is place in the To:  field
>
> So I'll guess that the account you're logged into is
> sales@xxxxxxxxxxxx (but it's your job to tell me things like that).
> If that's the case, you can look at the setting: Options==>Display
> Preferences==>Include Me in CC when I Reply All
>
> > and the cc addresses are placed in the CC:
> > filed.  The sender address   3FIQ@xxxxxxxxxx  cannot be found.
>
> See above.
>
> --
> Paul Lesniewski
> SquirrelMail Team
> Please support Open Source Software by donating to SquirrelMail!
> http://squirrelmail.org/donate_paul_lesniewski.php
>
>
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