Re: data prefs permission error after login

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On 12.11.2013 09:50, Paul Lesniewski wrote:

> On Sun, Nov 10, 2013 at 9:26 AM, Ryan Dagey <dts@xxxxxxxxx> wrote:
[...]
>> For existing users, they are logged in and can view the folder pane, with the error in the right pane (no message list is accessible); for the new users, they are immediately presented with the error upon logging in.
>>
>>
>>
>> I have made attempts to determine the cause, most likely a permission issue. The apache user/group has writable permissions to the data directory (I even tested with full 777 permissions). I deleted and recreated the data directory with proper permissions from this page, and tested with data in the /var folder:
> 
> My only suggestion would be to inspect the permissions on the parent
> directories.

*Reading* the files from that directory apparently works, only writing
(the temp file) does not, which it should, with permissions 0777. This
does not sound like a permission issue of one of the parent directories
to me. (I could be wrong, of course.) I can imagine a few other reasons
for this behaviour:

  * disk full,
  * hard quota limit reached,
  * file system mounted read-only.

These are relatively rare conditions, but you might want to check them
anyway, if only to exclude them.

Can you create and write other files on the same file system as the
Apache user? Can you create and write files in the preferences directory
interactively when logged in as the Apache user? (Like "cp /etc/group
tempfile")

The exact error message including the specific nature of the error
(unfortunately not present in the SquirrelMail message) could be helpful.

After that issue is cleared, do me the favour and change the directory
permissions from 0777 to something sensible again. :-/

Regards, Juergen.

-- 
<Juergen.Nickelsen@xxxxxxxxxxxx> Tel +49.30.838-50740 Fax -450740
Zentraleinrichtung fuer Datenverarbeitung, Central Systems (Unix)
Freie Universitaet Berlin, Fabeckstrasse 32, 14195 Berlin, DE

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