Please post in plain text to this list, thanks. On Sun, Nov 10, 2013 at 9:26 AM, Ryan Dagey <dts@xxxxxxxxx> wrote: > > Hello: > > > > We’ve had a working squirrelmail for a long time now. Yesterday, we added to new users to the mail server, configured the Maildir and sent initial email. After this, users could no longer use the squirrelmail system. Behavior is different for existing versus the two new users, but the error message is the same: > > > > ERROR > > Preference file, ../data/[USERNAME].pref.tmp, could not be written. Contact your system administrator to resolve this issue. > > > > For existing users, they are logged in and can view the folder pane, with the error in the right pane (no message list is accessible); for the new users, they are immediately presented with the error upon logging in. > > > > I have made attempts to determine the cause, most likely a permission issue. The apache user/group has writable permissions to the data directory (I even tested with full 777 permissions). I deleted and recreated the data directory with proper permissions from this page, and tested with data in the /var folder: My only suggestion would be to inspect the permissions on the parent directories. And take a deeper look at what you changed when you added the new users, or think about other simultaneous changes you made. Things don't stop working without good reason. -- Paul Lesniewski SquirrelMail Team Please support Open Source Software by donating to SquirrelMail! http://squirrelmail.org/donate_paul_lesniewski.php ------------------------------------------------------------------------------ November Webinars for C, C++, Fortran Developers Accelerate application performance with scalable programming models. Explore techniques for threading, error checking, porting, and tuning. Get the most from the latest Intel processors and coprocessors. See abstracts and register http://pubads.g.doubleclick.net/gampad/clk?id=60136231&iu=/4140/ostg.clktrk ----- squirrelmail-users mailing list Posting guidelines: http://squirrelmail.org/postingguidelines List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List archives: http://news.gmane.org/gmane.mail.squirrelmail.user List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
