Hello: We’ve had a working squirrelmail for a long time now. Yesterday, we added to new users to the mail server, configured the Maildir and sent initial email. After this, users could no longer use the squirrelmail system. Behavior is different for existing versus the two new users, but the error message is the same: ERROR Preference file, ../data/[USERNAME].pref.tmp, could not be written. Contact your system administrator to resolve this issue. For existing users, they are logged in and can view the folder pane, with the error in the right pane (no message list is accessible); for the new users, they are immediately presented with the error upon logging in. I have made attempts to determine the cause, most likely a permission issue. The apache user/group has writable permissions to the data directory (I even tested with full 777 permissions). I deleted and recreated the data directory with proper permissions from this page, and tested with data in the /var folder: http://squirrelmail.org/wiki/DataPermission We have daily backups, and I’ve pulled backups from several days back, but no matter what, the prefs error appears and squirrelmail is unusable. I ran the config test, results are below. Any thoughts on how to track down the problem? SquirrelMail configtestThis script will try to check some aspects of your SquirrelMail configuration and point you to errors whereever it can find them. You need to go run conf.pl in the config/ directory first before you run this script.
Checking PHP configuration... Congratulations, your SquirrelMail setup looks fine to me! |
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