Re: User receiving getEntity error in view_text.php

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On Mon, May 10, 2010 at 12:06 PM, Matt Elson <melson@xxxxxxxxxxxx> wrote:
>
>> Please make sure to include the full error (line numbers are
>> especially helpful).  Also, version information and other things
>> requested in the mailing list posting guidelines...
>
> Ahh, sorry, I'm usually better about such things..
>
> squirrelmail-1.4.20
> php-5.1.6 (redhat's packaging, 5.1.6-27)
> Apache httpd-2.2.3 (redhat again, 2.2.3-43)
> sends to: sendmail-8.13.6 (built from source, different machine)
> imap server is usually cyrus-2.2.13p1 (built from source, different
> machine) through in.imaproxyd-1.2.6
> Red Hat Enterprise Linux Server release 5.5 (Tikanga)
> Kernel 2.6.18-194.el5
> $plugins[0] = 'delete_move_next'; - 3.0
> $plugins[1] = 'squirrelspell'; - unsure, has a copyright of 2010
> $plugins[2] = 'newmail'; ditto
> $plugins[3] = 'sasql'; - 3.2.0
> $plugins[4] = 'compatibility'; - 2.0.16
> $plugins[5] = 'vlogin'; - 3.10.2
> $plugins[6] = 'spam_buttons'; - 2.3.1
> $plugins[7] = 'html_mail'; 2.3-1.4
> $plugins[8] = 'view_as_html'; -3.8
> $plugins[10] = 'select_range'; - 3.7.1 (optional patches applied)
> $plugins[11] = 'folder_sizes'; - 1.5rc1
> $plugins[12] = 'unsafe_image_rules'; - 0.8
> $plugins[13] = 'verify_reply_to'; - 1.0
> $plugins[14] = 'auto_cc'; - 2.0
> $plugins[15] = 'exchange_check'; (custom)
> $plugins[16] = 'squirrel_logger'; - 2.3
> $plugins[17] = 'quicksave'; - 2.4.5
> $plugins[18] = 'terminate_session'; (custom)
> $plugins[19] = 'abook_import_export'; - 1.1
> $plugins[20] = 'wes_menus'; (custom) -
> $plugins[21] = 'javascript_libs';0.1.2
> $plugins[22] = 'wes_portfolio_login';(custom)
> $plugins[23] = 'avelsieve'; - 1.9.9
> $plugins[24] = 'wes_empty_spam'; (custom)
>
> Specific error message was:
>
> "Fatal error: Call to a member function getEntity() on a non-object in
> SM_BASE/src/view_text.php on line 53"
>
>> Sounds reasonable, but as you suspect, it's hard to comment any
>> further without a way to reproduce the problem.  It does sound like
>> the message cache in session was lost in this case.
>
> Any ideas on how large squirrelmail sessions can get during typical
> usage? (useSessionBased is on in the vlogin plugin if that adds
> significant overhead).  My working theory is the user is running up
> against an upper limit in the memcache session handling, but I'm not
> sure how large a typical squirrelmail session is expected to be (nor how
> the memcache session handler reacts when it hits the limit).

That could be a possibility.  Are you seeing excessively large session
files for that user?  One possible solution is outlined here:

http://article.gmane.org/gmane.mail.squirrelmail.user/37494/match=max_token_age_days

-- 
Paul Lesniewski
SquirrelMail Team
Please support Open Source Software by donating to SquirrelMail!
http://squirrelmail.org/donate_paul_lesniewski.php

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