Re: Sent folder empty after upgrade

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On Wed, 7 May 2008, Paul Lesniewski wrote:

> On Wed, 7 May 2008, Robert M. Stockmann wrote:
> 
> > Date: Wed, 7 May 2008 16:27:06 +0200 (CEST)
> > From: Robert M. Stockmann <stock@xxxxxxxxxxx>
> > To: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx
> > Subject: Sent folder empty after upgrade
> > 
> > Hi,
> > 
> >  Linux: Redhat 7.3
> >  kernel : 2.4.32
> >  Squirrelmail: 1.4.13
> >  PHP: 4.1.2
> >  Apache: 1.3.23
> >  Dovecot: 1.0.rc29
> >  sendmail: 8.11.6
> >  ClamAV: ClamAV 0.91.2/7046/Wed May  7 05:35:44 2008
> >  Amavis: 0.2.4 using ClamAV acording http://crashrecovery.org/amavis.html
> > 
> > The upgrade was from Squirrelmail v1.4.2 to Squirrelmail v1.4.13 in order
> > to use the SpamCOP plugin. Here's the installed plugins :
[ ]
> > All users after logging in for the first time in Squirrelmail: 1.4.13
> > had apparently expunged their Sent folder, which contained
> > all email ever sent through Squirrelmail. I take this 'bug' pretty
> > serious as i have never heard of a open source program which
> > wipes all Sent email data after a upgrade.
> 
> Then you should take upgrades of software more seriously than just
> unleashing your users on it *untested*.

This is somehow very strange to me, as a upgrade of Squirrelmail is 
actually _just_ the replacement of some php files inside the document 
root of a apache webserver and doesn't affect the used IMAP software 
directly. And indeed the Upgrading SquirrelMail documentation

4. Upgrading SquirrelMail
http://www.squirrelmail.org/docs/admin/admin-4.html

makes NO mention whatsoever to backup ALL OF YOUR IMAP folders before 
running a first test run with the new SquirrelMail version.

> 
> SM does not automatically remove messages unless the user had already
> tagged them as deleted and you have the auto-expunge setting turned
> on, and even then, I think you might have to visit the Sent folder to
> trip the code.  Either way, I doubt this is a SM "bug" as you claim.
> 
> Perhaps the setting for $sent_folder in the configuration is incorrect
> and the folder is still there full of mail.  Compare the setting
> between your new and old installations.  Note that this can be
> overridden in the user's own prefs.
> 
> Otherwise, look to see if there is anything suspicious in the user
> prefs file.  Create a test account, and use it with your old SM
> installation.  Send some messages.  Then delete the user prefs file or
> start with a fresh one and use the account in the new SM installation.
> If this is the issue, compare the two pref files.
> 
> Also disable all plugins, especially sent_subfolders and try the
> process again.  Use the process of elimination to see if any one
> plugin is causing the issue.

I presume and urgently advise that all of your rethoric above should be
inserted with HUGE flashing Warning Signs into :

4. Upgrading SquirrelMail
http://www.squirrelmail.org/docs/admin/admin-4.html

Yours Sincerly,

Robert M. Stockmann
-- 
Robert M. Stockmann - RHCE
Network Engineer - UNIX/Linux Specialist
crashrecovery.org  stock@xxxxxxxxxxx


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