Re: Unusual Problem

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On Fri, September 14, 2007 11:36, Scott Moseman said:
> I have one user who occasionally has a unique problem.  She will
> continue receiving email, but she's unable to move or delete them in
> Squirrelmail.  She can't even mark them as read.  And the interface is
> very slow to respond.  If I simply open/close her mailbox with pine,
> the problem vanishes.  Response is back to being quick, she can move,
> delete and whatever else.
>
> I'm unable to duplicate the issue on demand, so it's not an easy task
> to troubleshoot.  But I'm curious if the problem rings any obvious
> bells?
>
> Thanks,
> Scott
Might help to provide more information. Like, Mail Delivery Agent (e.g.,
dovecot).  I've seen slow response when someone goes into a folder that
they haven't accessed for a while because, I think, that Dovecot does a
reindex for the new entries.  If I go back in the huge mailbox after a bit
I get great response because Dovecot continues to index and the next time
the box is accessed the indexes are up to date.  You could have something
similar and its totally outside of SM's area.  Don't know if this matches
what you are seeing.

------
William R. Mussatto
Systems Engineer
http://www.csz.com
909-920-9154


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