On Tue, June 12, 2007 9:20 pm, Tomas Kuliavas wrote: >>>> hi all, >>>> >>>> i get this error when one of my users try to use SM. >>>> >>>> ERROR: Could not complete request. >>>> Query: CREATE "INBOX.Sent" >>>> Reason Given: Cannot create this folder >>>> >>>> >>>> >>>> I've checked his mailbox and the folder .Sent is there. Permissions >>>> are also correct. >>>> >>>> What can be wrong? >>>> >>>> >>> >>> Depends on your SquirrelMail version and IMAP server. SquirrelMail >>> 1.5.1 >>> might have issues, if folder exists, but not subscribed. If IMAP >>> server works with maildirs, remember that maildir folders must have >>> three subdirectories. >>> >>> >> i'm using 1.5.1 I had moved from 1.4.9 to 1.5.1 and everything was ok, >> at the beginning. After the error above, i checked the user's maildir >> and folder .Sent was missing. The rest of the folders for some reason >> were unsuscribed. The user also complains that he lost his address book. >> > > Address book can be lost in two cases. > 1. You forgot to transfer address book information from old install. > 2. User used different case in username and you haven't turned on > 'Usernames in Lowercase' setting in 'General Options' menu. > > > In some cases user might corrupt file based address book, but he or she > should have to try really hard. > > If I remember correctly, folder caching issue was fixed with > http://squirrelmail.cvs.sourceforge.net/squirrelmail/squirrelmail/src/left > _main.php?r1=1.239&r2=1.240 > patch. Please note that this was more that one year ago. I don't remember, > if I had to change other files. > > -- > Tomas > > Thanks for your help! Can users with mixed usernames (uppercase and lowercase) still login if i turn on 'Usernames in Lowercase' in general options? Alexandros -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ -- squirrelmail-users mailing list Posting Guidelines: http://www.squirrelmail.org/wiki/MailingListPostingGuidelines List Address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List Archives: http://news.gmane.org/thread.php?group=gmane.mail.squirrelmail.user List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id=2995 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users