Re: Strange problem with SM

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On Tue, June 12, 2007 9:20 pm, Tomas Kuliavas wrote:
>>>> hi all,
>>>>
>>>> i get this error when one of my users try to use SM.
>>>>
>>>> ERROR: Could not complete request.
>>>> Query: CREATE "INBOX.Sent"
>>>> Reason Given: Cannot create this folder
>>>>
>>>>
>>>>
>>>> I've checked his mailbox and the folder .Sent is there. Permissions
>>>> are also correct.
>>>>
>>>> What can be wrong?
>>>>
>>>>
>>>
>>> Depends on your SquirrelMail version and IMAP server. SquirrelMail
>>> 1.5.1
>>> might have issues, if folder exists, but not subscribed. If IMAP
>>> server works with maildirs, remember that maildir folders must have
>>> three subdirectories.
>>>
>>>
>> i'm using 1.5.1 I had moved from 1.4.9 to 1.5.1 and everything was ok,
>> at the beginning. After the error above, i checked the user's maildir
>> and folder .Sent was missing. The rest of the folders for some reason
>> were unsuscribed. The user also complains that he lost his address book.
>>
>
> Address book can be lost in two cases.
> 1. You forgot to transfer address book information from old install.
> 2. User used different case in username and you haven't turned on
> 'Usernames in Lowercase' setting in 'General Options' menu.
>
>
> In some cases user might corrupt file based address book, but he or she
> should have to try really hard.
>
> If I remember correctly, folder caching issue was fixed with
> http://squirrelmail.cvs.sourceforge.net/squirrelmail/squirrelmail/src/left
> _main.php?r1=1.239&r2=1.240
> patch. Please note that this was more that one year ago. I don't remember,
>  if I had to change other files.
>
> --
> Tomas
>
>
Thanks for your help!

Can users with mixed usernames (uppercase and lowercase) still login if i
turn on 'Usernames in Lowercase' in general options?

Alexandros


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