Emails lost in the ether

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SM 1.4.3a1
Red Hat Fedora

We are having trouble with email loss.  We have had some internet connection problems and an internal desktop computer infected with a mailer that got us blacklisted on a variety of databases.  However, I have so far explained the email loss because of packet loss and blacklisting (we are in the process of correcting these problems); however I have just found a case were on SM user on the local domain sent an email, but the second part on the same local domain and same internal network did not receive it.

I checked the header and found the log entries in /maillog that show user.1 sending the message (status=sent, Q cleared correctly etc), but user.2(the receipient) did not receive it.  I know the user.2 did not delete, as I am user.2.  I also checked the /var/spool/virtual/user.1 and user.2 directories and found the email sent but not received.

The email had no attachment and was a forwarded message.

ideas?

Thank you,
Dan

So thoughts or ideas.
(our server is not open relay)


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