> -----Original Message----- > From: squirrelmail-users-bounces@xxxxxxxxxxxxxxxxxxxxx > [mailto:squirrelmail-users-bounces@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of > Dean Blackburn > Sent: Friday, January 26, 2007 1:58 PM > To: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx > Subject: Re: Steve Brown is a jerk!! He should be fired! > > Were we all *really* supposed to get this? > > >From what I can tell, a user in a critical support state asked (without a > lot of technical finesse, sure) for help politely, and DID receive what I > would call a rude response. I get the "attempted connection to humor" of > what followed, but would this flamefest have even happened if the response > had been more in line with the (much more helpful, plain-speaking) advice > on this page: http://www.squirrelmail.org/wiki/SeekingHelp ? > > If this really was Steve's best effort, then Steve shouldn't do support, > period (though he may be great at other things!). Leave it to someone Re-read the thread. She specifically, and arbitrarily, chose to send an e-mail to him even though he, nor anyone else, ever advertised his address as a 'support' address for anything. He has no obligation to provide any support to her or anyone else. It's no different in my mind than if I found your e-mail address on the Internet and asked you for help with freeing up disk space on my Mac because you use one too. You might be helpful once or twice but after many such requests I'm sure you'd be frustrated too. -- Marc ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV -- squirrelmail-users mailing list Posting Guidelines: http://www.squirrelmail.org/wiki/MailingListPostingGuidelines List Address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List Archives: http://news.gmane.org/thread.php?group=gmane.mail.squirrelmail.user List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id=2995 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
